ServiceNow Support Student Intern

Date: Dec 6, 2018

Location: Phoenix, AZ, US

Company: SRP

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Job Brief

Student Intern will work with the ServiceNow Support Team and customers with testing/QA, administration, and configuration of the ServiceNow cloud platform. 

Job Responsibilities

  • Work in an agile/scrum team setting to support the ServiceNow cloud platform
  • Work with clients to fulfill requests
  • Troubleshoot technical issues
  • Perform Quality Assurance/Automated Testing
  • Assist with day-to-day activities as needed


College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.

Additional Information

Knowledge & Skills:

Scripting experience required (JavaScript preferred)
Excellent written and verbal communication skills

Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)


Requisition Details

Requisition ID: 8633

EOE - SRP encourages a diverse workforce

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.


Why Work at SRP


SRP's success is rooted in our employees' happiness, health and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:


• 401(k) plan with employer matching
• Retirement pension
• Paid vacation
• Parental leave
• Holiday pay
• Sick leave
• Medical, vision, dental and life insurance
• Wellness programs
• Pre-tax benefits
• Short and long-term disability plans
• Tuition assistance


Nearest Major Market: Phoenix

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