Explore jobs and careers at SRP

Temporary Trades Helper 1st Year (Gila Bend) (Gila Bend, AZ, US)

Requisition ID: 20615

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

Available your first day: Medical benefits (CCP, PPO, or EPO)
Sick time accrual for full time temporary employees is up to 40 hours in a calendar year
401(k) plan with employer matching
Pension Plan (at no cost to the employee, after 1 year of service)
10 Employee Resource Groups for career development, community service, and networking

Summary

Under direct supervision, performs various tasks of a semi-skilled nature in assisting journeyman and others of a higher job classification in assigned work. This job has four-steps of progression and stress is placed on the ability to learn and apply work and safety practices used at SRP. Employee is committed to achieve the highest goals or excellence in serving our customers and working with fellow employees.

Any one position may not include all duties nor do the example of duties include all tasks, which may be found in the position of this class.

What You'll Do

Loads, unloads, handles and works with various types of tools, materials and equipment.
Operates various types of equipment in the performance of the job.
Assists crew leader, journeyman and others in performing assigned tasks to include such work as; installing pipe/conduit, construction of all types of canal and water systems, building forms, mixes and applies various construction material and products, masonry and concrete work, electrical meter installation, installing and terminating electrical cable, repair and assembly of electrical equipment and structures, rigging equipment to be lifted. Uses hand tools to complete assigned work.
Performs or assists in the disassembly, repair, assembly and testing of various equipment.
Responsible for safety of others and that work is accomplished in a cost effective manner.
Keeps work areas and premises in a neat, clean and orderly manner.
Must be willing to accept emergency call outs during off duty hours and occasionally work nights and work temporarily out of town.
Other duties as assigned.
Employee must work safely and efficiently in the performance of their job duties. Must maintain effective working relationships with other employees, customers and the public. Must have the ability to understand and carry out oral and written instructions, and have the ability to accurately and legibly complete applicable paper work. May be required to work a reasonable amount of overtime.

Education

A high school diploma, GED, or equivalent is required.

Additional Requirements and Qualifications

Must display courtesy, tact and cooperation to maintain effective working relationships with other employees, customers and the public.

Must be highly motivated individuals who can maintain a positive attitude under physically demanding conditions.
Must have the ability to understand and carry out oral and written instructions, and have the ability to accurately and legible complete applicable paper work.
Appropriate respirator medical certification, fit test and training required
Responsible for safety of others and that work is accomplished in a cost effective manner.
Must be willing to accept emergency call outs during off duty hours and occasionally work nights and work temporarily out of town.
Mechanical Aptitude

If you are a current employee in a Trades Helper role, you do not need to take the assessment.

As part of the application process, all applicants will be taken to the SHL sign-in screen to take the Trades Assessment. Please select the assessment option and sign into the SHL system to take the assessment. If you have previously taken the assessment, the system will determine if your test score is still valid. If it is, your score will be submitted to your application and your application will be complete. If your test score is no longer valid, you will be directed to the assessment to complete it.

Testing and Certifications

Trades Assessment

Must possess the appropriate valid Arizona driver’s license.

Appropriate respirator medical certification, fit test and training required.

Physical Agility Test

For specific list of training certifications contact departmental manager.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas. OPT, or other employment-related visas.

System Operations Instructor (Scottsdale, AZ, US)

Requisition ID: 20631

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

Under supervision, plans, organizes, develops, coordinates, instructs, and evaluates training and development programs for SRPs Transmission and Generation Operations (TGO). This role is designed to effectively produce and maintain adequately trained and qualified System Operators who ensure that SRPs electric system is operated in a safe and reliable manner in accordance with NERC, WECC, FERC and any other applicable regulatory requirements. The position involves interaction with all SRP employee levels and various internal and external organizations

What You'll Do

Utilizes a Systematic Approach to Training (SAT) following the A.D.D.I.E. process to Analyze, Design, Develop, Implement and Evaluate training and development programs for Transmission Generation Operations (TGO) personnel, including System Operators and Operations Support Personnel.
Develops, implements, and maintains comprehensive training courses to ensure SRP System Operators are fully qualified and adequately trained on NERC and WECC Standards, FERC Orders, company specific real-time Reliability Related Tasks and procedures, and all applications and tools necessary to perform their assigned job duties.
Implements and delivers training courses including but not limited to preparing training materials (presentations, student guides, instructor guides, handouts), instructing training classes, facilitating simulations exercises using the Operator Training Simulator (OTS), scoring and grading of assessments and/or scorecards, implementation of remedial testing as needed, and collections of student course evaluation.
Develops, coordinates, implements, and conducts emergency exercises such as but not limited to Blackstart and System Restoration drills, Loss of Control Center Functionality drills, Summer Readiness, Capacity and Energy Emergency Plan, NERC GridEx exercises and simulations.
Documents and maintains records of all required compliance evidence documentation.
Performs annual reviews of operator Reliability Related Tasks evaluation, TGO training programs as required by NERC.
Monitors, identifies, validates, and implements remediation action plans for System Operator NERC credential maintenance.
Serves as a mentor and leads progress regular review meetings with new trainees as part of their initial training program. Conducts one-on-one training and progress review meetings with Trainee and provides guidance as needed.
Performs and leads Job Tasks Analysis (JTA) projects to identify training needs and establish, review, and maintain accurate company specific Reliability Related Tasks.
Designs targeted and specific training courses by determining the appropriate Lesson Plan, Learning Objectives, Training Format (material, media, delivery), Subject Matter Experts, Assessment and Evaluation types.

Education

See details under Additional Requirements and Qualifications.

Experience

Minimum five (5) years of previous related technical electric utility operating experience, such as but not limited to distribution, transmission, generation, or system operations, or power plant operator experience. OR NERC Certified and a minimum of three (3) years of previous related technical electric utility operating experience, such as but not limited to distribution, transmission, generation, or system operations, or power plant operator experience.

Additional Requirements and Qualifications

Education

High school diploma or GED plus completion of an appropriate apprenticeship, or completion of a training program in Power Plant Operations, Real-Time Energy Trading, Transmission Scheduling, Power System Operation, Power System Reliability Coordination or completion of a bachelor's degree from an accredited institution that prepares the employee for the assignment.

Certifications or Testing Required

Must already hold or have held a NERC Certificate credential for at least three (3) years as either:

- “Reliability Coordinator (RC”) certification
- “Balance and Interchange / Transmission Operator (BITO)” certification
- “Balancing and Interchange Operator (BIO)" certification
- “Transmission Operator (TO)” certification

- Must obtain an active NERC certification within 6 months of the position start date

Preferred Candidate

Minimum of three (3) years of experience using the systematic approach to training process
Minimum of two (2) years of experience presenting electrical or operations training, including simulation scenarios
Strong familiarization or proficiency with:
- NERC, WECC, and FERC standards and requirements
- Developmen, design, and implementation, and maintenance of:
  - Computer-Based Training (CBT) courses
  - Simulation Base-Cases and Scenarios
  - Field Visit Courses
  - Exams and Final Qualification Review Boards
Ability to perform multiple assignments concurrently and under pressure

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Transmission Planning Engineer 1, 2, Senior (Scottsdale, AZ, US)

Requisition ID: 20382

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

Provide engineering services to SRP in a technically sound, safe, timely and cost effective manner to enable SRP to realize its goals and objectives for providing water and energy related services.

What You'll Do

Perform annual transmission planning analysis of the transmission system and determine capital projects needed in the next six to ten years.
Perform analysis to determine the impact of connecting large and small generator projects of varying technologies (including renewables) to the transmission system.
Perform analysis to determine the impact of connecting large, dedicated customer loads to the transmission system.
Document the results of all analysis performed, provide updates to management, and present and train on study results as required.
Administer and review work performed by consultants and others.
Actively participate in industry committees and tasks forces as a representative of SRP as required.
Complex problem-solving skills for power systems and the ability to advocate on SRP's behalf in public and industry forum

Education

Completion of a bachelor’s degree in engineering from an ABET accredited curriculum, an International Engineering Alliance (IEA) recognized institution, ABET Mutual Recognition Agreement (MRA) or any state or internationally recognized PE registration.

Experience

Five (5) years full time experience actively engaged in engineering practice. Must have demonstrated the successful accomplishment of work of the nature defined for the job of Senior Engineer.

Promotion to Level 2 requires a minimum of two years of experience at Level 1; demonstrated capability to perform advanced and more difficult work as determined by the supervisor. Promotion to Senior Level requires a minimum of three years of experience at Level 2; is fully competent in all aspects of functional area of assignment and as such would be recognized as a specialist in area of assignment and may have periodic or occasional lead responsibilities.

Additional Requirements and Qualifications

Responsible for project budgets and schedules. Occasional contacts with customers and outside agencies. Contacts with suppliers of equipment and services. Occasional travel to suppliers facilities, industry organizational functions and SRP facilities. Ability to work effectively with various organizational groups within SRP. Ability to use engineering tools required for the job (i.e., computer, test equipment, etc.).

Testing and Certifications

Must possess the appropriate valid Arizona driver’s license.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Occupational Health Nurse (Tempe, AZ, US)

Requisition ID: 20655

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

Assists with the overall administration of SRP Employee Health Services to preserve and improve the health and safety of employees in the workplace. Major emphasis is placed on the independent nursing practice; the identification and management of health problems; and preventive and promotional health care.

What You'll Do

Work effectively and independently of Medical Director (Physician), to provide primary health care by identifying occupational health problems, triaging acute medical problems, and/or referring employees for specialized care.
Performs and evaluates pre-placement exams, medical respirator certifications, medical surveillance exams, fitness-for-work evaluations, tests for substance abuse, and blood draws for laboratory analysis.
Conducts, analyzes, interprets and consults with the SRP Medical Director on results of medical tests (PFT, audiograms, laboratory reports) and technical reports.
Assists management and employees in identifying and controlling workplace hazards and preventing accidents, injuries, and illnesses.
Maintains an accurate and confidential system of OSHA records, medical records and other legally required documents.
Designs and implements programs to deal with identified health problems and hazards. Evaluates and monitors outcomes.
Plans, develops and manages employee safety and health education programs to facilitate behavioral changes.
Provides crisis intervention.
Maintains clinical competence in all areas of nursing practice and occupational/environmental health.
Establishes and maintains liaison with other health specialists and community agencies.

Education

See details under Additional Requirements and Qualifications.

Experience

An associate’s degree in Nursing from an accredited institution is required. Five (5) years of experience as a Registered Nurse (RN), including a minimum of two (2) years of experience in one or more of the following areas: occupational health, public health, employee health, pre?hospital care, emergency care, or critical care is required. Promotion to Level 2 requires a minimum of two years experience at Level 1; demonstrated capability to perform advanced and more difficult work as determined by the supervisor. Promotion to Senior Level requires a minimum of three years experience at Level 2; is fully competent in all aspects of functional area of assignment and as such would be recognized as a specialist in area of assignment and may have periodic or occasional lead responsibilities.

Additional Requirements and Qualifications

Current Arizona License as a professional registered nurse.
Bachelor’s Degree in Nursing is preferred
Certified Occupational Health Nurse (COHN) Certification is preferred
CAOHC Certification is preferred
NIOSH-approved training course on pulmonary function testing to perform, interpret, counsel employees and assess lung function for respirator wear is preferred.
The OHN has legal and professional responsibilities for maintaining written documentation, or records, of all activities related to the EHS clinic. This position must also maintain confidentiality of privileged communication, which refers to all nursing or medical information that is not general knowledge, which is acquired in the course of duties or by reason of professional relationships with employees. Disclosure of confidential employee records and information is at the discretion and judgment of the OHN, who must assure that such disclosure meets imposed ethical and legal standards, as well as SRP policies.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

College Intern - Law Student Summer 2027 (Tempe, AZ, US)

Requisition ID: 20634

Join us in building a better future for Arizona!

Why Work at SRP

401(k) plan with employer matching
Access to a recreation and fitness facility
Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year

Summary

The Law Student Intern position will support the Water and Natural Resources section of the Legal Services Department. Duties include researching, analyzing, and communicating issues related to SRP’s core water and power business, including its care, operation, and maintenance of the Salt River Federal Reclamation Project and operating its public power system. Issue areas related to SRP’s core business include water rights, land rights, and water delivery to SRP’s shareholders within its reservoir district and other users. The student intern will work daily scheduled hours based on the department’s needs, with a minimum requirement of 15 hours and up to 40 hours per week maximum.

***THIS IS A 2027 SUMMER INTERNSHIP***

What You'll Do

The position will support attorneys in SRP’s Legal Services Department, with an emphasis on research and analysis, legal writing and the preparation of various agreements related to SRP’s role as a leading provider of water and electric power in the Phoenix metropolitan area. Candidates should have an interest in researching legal and policy issues related to subjects affecting water providers such as natural resources, environmental issues, power generation, corporate governance, land, and water rights.

Candidates should possess a willingness to work with others, leverage expertise acquired in law school and professionally and be personable with strong oral and written communication skills. Candidates should be familiar with MS Word, PowerPoint, Excel, MS Teams, and Outlook.

Only students enrolled in their second year of full-time study at an ABA-accredited law school are eligible to apply for the Law Student Intern position.

Education

See details under Additional Requirements and Qualifications.

Experience

Candidates should have an interest in developing skills related to researching legal and policy issues, critically thinking through solutions, and presenting such solutions in oral and written communications to support SRP’s core business functions.
Candidates should demonstrate interest in water, property, environmental, and administrative law, as well as an interest in corporate law and governance.
Candidates should also demonstrate a strong desire to prioritize the success of the team over their personal goals, a willingness to work with others, leverage expertise learned in school and professionally and be personable with strong oral and written communication skills.
Candidates should be familiar with MS Word, PowerPoint, Excel, MS Teams, and Outlook.

Additional Requirements and Qualifications

What It Takes To Succeed

Candidates should provide a 1 to 2 page writing sample.

Education

One year of courses completed at an ABA-accredited law school plus current enrollment as a 2L.

College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.

College Intern - Community Engagement Strategy (Tempe, AZ, US)

Requisition ID: 20625

Join us in building a better future for Arizona!

Why Work at SRP

401(k) plan with employer matching
Access to a recreation and fitness facility
Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year

Summary

SRP is seeking a Community Engagement Strategy Intern. The College Intern position provides students with an opportunity to gain practical work experience while supporting departmental projects and business objectives. Working under the guidance of experienced professionals, interns apply academic knowledge in a professional environment, develop technical and professional skills, and gain exposure to SRP's operations, culture, and the utility industry.

The immediate business need is for a schedule of 20-25 hours per week, with opportunities for additional weekend hours based on department needs. During peak event seasons, candidates may work up to 29.5 hours per week, depending on scheduling availability. Applicants should be currently enrolled in a college or university program pursuing a degree in Communications, Marketing, Event Management, Business, or a related field. Both undergraduate and graduate students are encouraged to apply. This position is fully onsite.

What You'll Do

Support various strategists throughout the planning process of community engagement and sponsorship opportunities for local community events as well as corporate partnerships, including but not limited to gathering event information, researching best practices and assisting with key departmental artifact and document audits
Ability to manage multiple projects with competing priorities, and following written or oral instructions
Interact with a variety of departments within SRP, as well as with customers and corporate/community partners
Maintain a working knowledge of SRP programs and initiatives, customer segments and educate customers at community events
Assist with event set-up and tear-down, including packing event materials, loading/unloading signage and display materials, and other tasks as needed
Perform office duties, including inventory tracking, organizing event materials, deliveries, and other activities as assigned
Local travel required
Gain practical work experience by applying academic knowledge to support departmental projects, collaborate with cross-functional teams, contribute to business objectives, and develop technical and professional skills while gaining exposure to SRP's operations, culture, and the utility industry.
Assist with conducting research, analyzing data, and preparing reports, presentations, and other project deliverables.
Assist with project coordination, track progress, and support teams in meeting established milestones and deadlines.
Participate in mentorship, networking, training, and professional development opportunities through SRP's Early Talent Program.

Education

A high school diploma, GED, or equivalent is required.

Experience

Effective written and verbal communication skills. Ability to collaborate in a team environment and build positive working relationships.
Demonstrated initiative, curiosity, and willingness to learn.
Ability to organize work, manage priorities, and meet deadlines.
Foundational knowledge or coursework relevant to the assigned department is preferred.
Experience with Microsoft Office or other tools relevant to the assignment is preferred.

Additional Requirements and Qualifications

Must maintain eligibility by remaining enrolled, successfully completing at least six (100 level or above) credit hours per semester (or equivalent academic term), and providing enrollment and academic documentation as requested.
Commit to working 15 to 40 hours per week based on business needs and manager discretion.
Follow department-established work schedules and location requirements, including onsite, hybrid, or remote arrangements

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.

Power Delivery Project Manager 1, 2, Senior (Tempe, AZ, US)

Requisition ID: 20617

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

Directly responsible for managing the planning, design, engineering, procurement and construction activities on high-value, high-visibility and multi-year utility electrical substation and transmission line projects delivering power ranging from 500 kV to 12 kV. Ensures projects are consistent with SRP s design, cost, schedule and quality criteria, and safety values. Also responsible for development and implementation of standard and specific project procedures and reports. Provides operational oversight of staff support functions and requirements for projects.

What You'll Do

Responsible for project management activities of substation and transmission line facilities ranging from 500kV to 12kV in support of planned system improvements, generator and transmission interconnections, and industrial customers. Project management activities may consist of planning, detailed design, construction, testing and commissioning efforts. This includes directing, assigning, and prioritizing project work plans to meet project objectives and milestones.
Manages, oversees, and coordinates all aspects of project activities supported by a matrix team consisting of internal departments and external consultants/contractors performing with responsibilities such as engineering, civil construction, physical electrical construction, protection and control construction, testing and commissioning. Serves as the single point of contact with outside entities including customers.
Supports development of study reports, work scope, bill of materials, constructability plans, request for proposals, specifications, and contract documents.
Proactively communicates project updates to team and management, maintaining accurate and up to date records, including project management reports and status updates to provide visibility to current and potential project risks.
Administers and coordinates the development, implementation, and maintenance of standard processes and procedures for all project stakeholders.
Establishes and monitors the project budget and schedule; and provides team leadership to support schedule and budget performance.
Manages the procurement/award of materials and contracted services including consultants, long lead-time equipment, and construction contracts with direct recommendation responsibility.

Education

A bachelor's degree relevant to the assignment from an accredited institution is preferred.

Additional Requirements and Qualifications

Project Management Professional (PMP) certification preferred

Experience

This position may be filled at one of three levels outlined below, based on the candidate’s relevant education, experience, or a combination of both that demonstrates the required knowledge, skills, and competencies.

Level 1 — Associate: In lieu of a degree, 4 years of relevant experience or an equivalent combination of education and experience totaling 4 years may be considered.
Level 2 – Journey: Minimum 2 years of relevant experience required. In lieu of a degree, 6 years of relevant experience or an equivalent combination of education and experience totaling 6 years may be considered.
Level 3 – Senior: Minimum 5 years of relevant experience required. In lieu of a degree, 9 years of relevant experience or an equivalent combination of education and experience totaling 9 years may be considered.

Eligibility for advancement (progression) to the next level in the same role is based on overall job performance, mastery of all functional responsibilities, and time in position, as assessed by the supervisor.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Facilities Architect 1, 2, Senior (Tempe, AZ, US)

Requisition ID: 20611

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

Facilities Architect provides expert advice on multiple construction projects and the development of standards and specifications. Projects are varied and range in scope from minor space modifications to major renovations. The focus of these services is providing technical assistance, construction plans review and inspections of work in accordance with SRP Specifications and the applicable building code. In addition to review of the design phase documents, review of any change documents will also be included. Role also includes creation of design plans.

What You'll Do

Manage the updating process for the architectural oriented divisions of the SRP Standard Specifications. Manage the updating process for the architectural oriented sections of the SRP Facilities Design Criteria. Review the architectural plans and specifications for new/existing buildings, renovations, and remodeling work. Express comments clearly and concisely in a written report of observations and recommendations. Each issue addressed will be clearly identified by the exact drawing sheet and/or page of the construction documents on which it is found. Identify non-compliance issues and corrections required to achieve compliance with codes, while maintaining a positive relationship with those involved. Review of comments and findings with SRP Project Manager, Stakeholders, and the design team. As needed, perform on-site inspections at in-progress construction sites to verify full compliance with the construction documents and the building code. Identify non-compliance issues and corrections required to achieve compliance with codes, while maintaining a positive relationship with those involved. Apply understanding of building systems and current construction principles. Coordinate daily activities; organizes, prioritizes, and assigns work; monitors status of work, inspects completed work, and troubleshoots problem situations. Interpret the provisions of International building codes, energy codes, handicapped accessibility codes, and other applicable codes. Research code-related issues as needed; communicates with other plans examiners, building inspectors, or other staff regarding code interpretation. Performing Administrative Activities: Performing day to day administrative tasks such as maintaining information files and processing paperwork.

Education

A bachelor's degree relevant to the assignment from an accredited institution is required.

Experience

Minimum 5 years of relevant experience is required.

Additional Requirements and Qualifications

Experience in architectural design, general building construction administration, code interpretation, and building inspection is preferred.

Prefer registration as a Professional Architect with the Arizona Board of Technical Registration

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Physical Security Systems Analyst 1, 2, Senior (Tempe, AZ, US)

Requisition ID: 20568

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

Responsible for providing strategic leadership and full lifecycle management of SRP’s enterprise physical security systems, including access control, video surveillance, intrusion detection, intercom platforms, and related infrastructure. This role manages complex, multi‑million‑dollar projects and service programs, oversees vendor relationships, and partners closely with Security Operations, IT, Facilities, Power Generation, Substation teams, and locksmith operations to deliver scalable, integrated security solutions that enhance operational reliability and business continuity. Additionally, the position drives system design, implementation, operations, and optimization while ensuring alignment with organizational objectives, regulatory requirements, and corporate security standards.

What You'll Do

Lead the design, implementation, and lifecycle maintenance of physical security systems for new construction projects, facility expansions, renovations, substations, generating stations and technology upgrades across SRP facilities.
Coordinate with cross-functional teams to gather requirements, align on best practices, and ensure successful implementation of physical security technologies.
Develop and maintain system architecture documentation, technical standards, and device specifications.
Manage full security system project lifecycles, including planning, scheduling, budgeting, resource allocation, and stakeholder communication.
Oversee vendor activities, ensuring proper systems installation, commissioning, service quality, and adherence to SRP standards.
Develop and administer preventive maintenance programs, including schedules, service-level expectations, and performance tracking.
Administer access control and video management platforms, ensuring proper configuration, user roles, and compliance with security policies.
Plan and execute full lifecycle management of physical security system software and firmware, including initial deployment, configuration and integration, testing and validation, routine updates and patching, platform upgrades, and comprehensive change management documentation.
Develop and maintain business continuity and disaster recovery plans for critical physical security applications, ensuring alignment with corporate requirements.
Create dashboards, metrics, and analytics reporting to drive operational visibility, compliance tracking, and data‑driven decisions.
Partner with IT teams on network configurations, cybersecurity requirements, certificate management, and integration of security platforms with enterprise IT systems, such as identity and access management tools.
Support API-based integrations and automation initiatives that improve security platforms operational efficiency.
Participate in lifecycle planning and capital budgeting for security system infrastructure.
Research, evaluate, and test emerging security technologies to identify opportunities for innovation and enhancement.
Perform other job-related functions as assigned to support SRP’s physical security objectives.

Education

A bachelor's degree relevant to the assignment from an accredited institution is preferred.

Experience

For a Level 1 (Associate), a minimum of no previous years of experience to two years related experience is required (if no degree, four-six years of relevant experience or equivalent combination of education and related experience totaling four-six years).
For a Level 2 (Journey), a minimum of two years of experience to four years related experience is required (if no degree, six-eight years of relevant experience or equivalent combination of education and related experience totaling six-eight years).
For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years).

Additional Requirements and Qualifications

Exceptional written and interpersonal communication skills, with the ability to tailor information to technical teams, executives, and end users.
Demonstrated ability to engage and coordinate with internal and external stakeholders.
Strong understanding of physical security technologies, system design principles, and IT infrastructure; experience with C‑CURE and Genetec strongly preferred.
Solid knowledge of network systems, architectures, and protocols.
Experience managing and maintaining computers, servers, and related hardware supporting security systems.
Proven success leading technical projects, managing vendors, and overseeing service programs.
Ability to define and implement governance structures, technical standards, and integration strategies.
Strong documentation, organizational, and status‑reporting skills.
Ability to manage multiple priorities and complex initiatives in a fast‑paced environment.
Manufacturer certifications for access control and video platforms preferred.
Project management or security certifications (e.g., PMP, PSP, CPP) preferred.
IT certifications (e.g., Network+, CCNA, Security+) preferred.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Relay Technician (Central Valley) (Tempe, AZ, US)

Requisition ID: 20419

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

Relay Commissioning & Testing

Performs programming, calibration, testing, troubleshooting, and maintenance of Power System Operation Technology equipment (protective relaying systems, telemetry devices, and other intelligent electronic devices) for Generation, Transmission, and Distribution facilities.

Protection Automation and Control Construction

Performs project management, testing, and QA/QC functions for Power System Operational Technology equipment (protective relaying systems, control systems, telemetry devices, and other intelligent electronic devices) for Generation, Transmission, and Distribution facilities.

What You'll Do

Relay Commissioning & Testing

Programs settings on microprocessor relays and other intelligent electronic devices
Commission and energizes protective relaying systems, telemetry devices, and other intelligent electronic devices through validation of wiring, settings, communication protocols and logic
Uses test equipment to simulate faults to validate protective relay systems
Performs preventative and corrective maintenance of protective relaying systems and other intelligent electronic devices
Develops and submits all commissioning and maintenance testing documentation for asset management and regulatory compliance
Must be available to work overtime and accept callouts
Assists with Protection Automation & Control Construction responsibilities as assigned

Protection Automation & Control Construction

Provides on-site project management (planning, organizing, leading, and controlling) by providing direction and oversight to field personnel and contingent workforces
Outage coordination for generation, transmission, distribution, and industrial customers
Maintains quality assurance and quality control through reviewing and correcting protection and control engineering design prints
Responsible for installation strategy (panel construction, procurement, wire pull schedules, field wiring, etc.)
Performs installation quality assurance and quality control through field wiring checks and supporting with scheme checks
Must be available to work overtime to meet project milestones
Assists with Relay Commissioning & Testing responsibilities as assigned

Education

Completion of an appropriate Apprenticeship program or equivalent.

Experience

This position may be filled at one of the two (2) levels listed below, based on the candidate’s relevant experience and demonstrated proficiency in the required knowledge, skills, and competencies.

Technician II: Requires a minimum of four (4) years of relevant experience or completion of a four‑year apprenticeship or equivalent training program.
Senior Technician: Requires a minimum of two (2) years of experience as a Relay Technician 2 or a minimum of six (6) years of relevant experience.

Additional Requirements and Qualifications

Knowledge of the principles of electrical and electronic theory
Knowledge of algebra, geometric, trigonometric, and statistical concepts, techniques, and procedures
Knowledge of personal computer operation and transient cyber assets Knowledge of relay and test set applications
Knowledge and understanding of protective relay theory, principles, and applications
Knowledge of commissioning, protective system testing and construction processes
Must be available to work overtime
Performs related work as required and/or assigned
Attends training programs, seminars, conferences, and meetings
Assists engineers and other personnel
Assists in directing other technicians, apprentices, and trades helpers

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Enterprise SAP Integrations Architect (Tempe, AZ, US)

Requisition ID: 20445

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

The Enterprise SAP Integration Architect is responsible for defining and executing the enterprise integration strategy across SAP and non-SAP platforms, including SAP S/4HANA, SuccessFactors, payroll systems, customer experience applications, and third-party vendor ecosystems. This role provides architectural leadership for enterprise-wide integration, establishes integration standards and governance, drives modernization through API-led and event-driven architectures, and ensures secure, scalable, and reliable integration solutions that support business objectives and operational excellence.

What You'll Do

Strategic Leadership & Architecture

Define and drive the enterprise integration strategy for SAP, SuccessFactors, Payroll, Customer platforms, and external vendor ecosystems, ensuring alignment with business and technology roadmaps.
Serve as the enterprise authority for SAP integrations, APIs, middleware, event-driven architecture, and cloud connectivity.
Partner with business and technology leaders to align integration capabilities with enterprise goals.
Establish integration standards, governance frameworks, and reference architectures.
Identify opportunities to modernize legacy integrations, reduce technical debt, and improve scalability and operational efficiency.
Research and evaluate emerging AI capabilities, integration technologies, and industry best practices to accelerate delivery and improve operational readiness.

SAP Transformation & Integration Architecture

Design and govern integrations supporting SAP S/4HANA, SAP SuccessFactors Employee Central, Payroll systems, Customer Experience applications, and external vendors requiring secure data exchange and business process integration.
Define integration patterns and migration strategies for APIs, interfaces, EDI, middleware, and external system connectivity.
Design and govern end-to-end integration solutions across SAP, cloud, SaaS, data platforms, and third-party applications.
Establish API-first, event-driven, and service-oriented integration patterns supporting real-time, batch, and hybrid scenarios.
Collaborate with Enterprise Architecture and application teams to ensure alignment with enterprise technology standards.

Technical Governance & Delivery

Establish development standards, design principles, operational procedures, and quality practices for integration solutions.
Provide expertise in SAP Integration Suite, CPI, API Management, Event Mesh, SAP BTP, OData, REST, SOAP, EDI, IDocs, RFC/BAPI, and related middleware technologies.
Conduct architecture reviews and oversee technical deliverables from internal teams, implementation partners, and vendors.
Ensure integration solutions comply with security, privacy, regulatory, and operational requirements.

Leadership & Operational Excellence

Mentor integration architects, developers, and technical teams while promoting best practices and continuous improvement.
Lead technical reviews, architecture forums, and integration governance activities.
Ensure reliability, performance, monitoring, supportability, and operational readiness of enterprise integration platforms.
Act as the primary technical liaison for business stakeholders, SAP implementation partners, and strategic vendors.
Communicate integration strategies, risks, and recommendations to leadership and project teams.

Education

A bachelor's degree relevant to the assignment from an accredited institution is preferred.

Experience

12+ years of enterprise integration architecture, design, and implementation experience.
7+ years of SAP integration experience across SAP ECC, SAP S/4HANA, SAP BTP, and related technologies.
5+ years in an Integration Architect, Enterprise Architect, Solution Architect, or technical leadership role.
Experience leading SAP S/4HANA migration, implementation, or modernization programs.
Strong experience with API-led, event-driven, and hybrid integration architectures.
Expertise with SAP Integration Suite, CPI, API Management, Event Mesh, and SAP BTP services.
Hands-on experience with REST APIs, OData, SOAP, EDI, IDocs, RFCs/BAPIs, and middleware technologies.
Experience establishing integration governance frameworks and architectural standards.
Strong leadership, stakeholder management, communication, and mentoring skills.

Additional Requirements and Qualifications

Preferred Qualifications

SAP S/4HANA implementation or migration experience.
SAP Integration Suite and/or SAP BTP certifications.
Experience with Azure Integration Services, MuleSoft, Boomi, Informatica, or similar integration platforms.
Knowledge of SAP Clean Core and extensibility strategies.
Experience integrating SAP with Salesforce, Workday, ServiceNow, Microsoft Dynamics, and other SaaS platforms.
TOGAF, SAP, or Enterprise Architecture certifications.

Core Competencies

Enterprise Integration Architecture
SAP Integration Strategy & S/4HANA Modernization
Success Factors and HR Integrations
Payroll & Vendor Ecosystem Integration
API Management & Event-Driven Architecture
SAP Integration Suite & SAP BTP
Technical Leadership & Mentoring
Stakeholder & Vendor Management
Operational Excellence
Problem Solving & Strategic Thinking

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Relay Technician (West Valley) (Tolleson, AZ, US)

Requisition ID: 20536

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

Relay Commissioning & Testing

Performs programming, calibration, testing, troubleshooting, and maintenance of Power System Operation Technology equipment (protective relaying systems, telemetry devices, and other intelligent electronic devices) for Generation, Transmission, and Distribution facilities.

Protection Automation and Control Construction

Performs project management, testing, and QA/QC functions for Power System Operational Technology equipment (protective relaying systems, control systems, telemetry devices, and other intelligent electronic devices) for Generation, Transmission, and Distribution facilities.

What You'll Do

Relay Commissioning & Testing

Programs settings on microprocessor relays and other intelligent electronic devices
Commission and energizes protective relaying systems, telemetry devices, and other intelligent electronic devices through validation of wiring, settings, communication protocols and logic
Uses test equipment to simulate faults to validate protective relay systems
Performs preventative and corrective maintenance of protective relaying systems and other intelligent electronic devices
Develops and submits all commissioning and maintenance testing documentation for asset management and regulatory compliance
Must be available to work overtime and accept callouts
Assists with Protection Automation & Control Construction responsibilities as assigned

Protection Automation & Control Construction

Provides on-site project management (planning, organizing, leading, and controlling) by providing direction and oversight to field personnel and contingent workforces
Outage coordination for generation, transmission, distribution, and industrial customers
Maintains quality assurance and quality control through reviewing and correcting protection and control engineering design prints
Responsible for installation strategy (panel construction, procurement, wire pull schedules, field wiring, etc.)
Performs installation quality assurance and quality control through field wiring checks and supporting with scheme checks
Must be available to work overtime to meet project milestones
Assists with Relay Commissioning & Testing responsibilities as assigned

Education

Completion of an appropriate Apprenticeship program or equivalent.

Experience

This position may be filled at one of the two levels listed below, based on the candidate’s relevant experience and demonstrated proficiency in the required knowledge, skills, and competencies.

Additional Requirements and Qualifications

Knowledge of the principles of electrical and electronic theory
Knowledge of algebra, geometric, trigonometric, and statistical concepts, techniques, and procedures
Knowledge of personal computer operation and transient cyber assets Knowledge of relay and test set applications
Knowledge and understanding of protective relay theory, principles, and applications
Knowledge of commissioning, protective system testing and construction processes
Must be available to work overtime
Performs related work as required and/or assigned
Attends training programs, seminars, conferences, and meetings
Assists engineers and other personnel
Assists in directing other technicians, apprentices, and trades helpers

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Maintenance Planner/Scheduler (Mesa, AZ, US)

Requisition ID: 20645

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

Under limited supervision, has responsibility for scheduling normal, preventive and emergency maintenance on generating units and all auxiliary equipment for the valley plants.

What You'll Do

Plans, organizes and schedules maintenance work on gas and oil-fired units and gas turbines. Processes work orders and distributes to maintenance foreman. Reviews completed work orders to maintain P.M. program/equipment history accuracy. Responsible for preparation of routine. special reports, keeps records of equipment history and keeps management informed of maintenance progress. Works with warehousing to maintain ample supplies, materials and spare parts in inventory at all times. Checks on progress of regular and unscheduled maintenance work, changed schedule to aid in completion of jobs, monitors progress of outside repair work. Develops workscope for equipment overhaul during scheduled unit outages. Provides contingency plans when required to keep work going smoothly. Assists in planning of maintenance for safe completion of work. Assist in planning and coordinating work involving borrowing SRP or contracted labor during overhauls of major equipment. Prepares vacation forms and schedules, meal drafts, timekeeping reports and other miscellaneous paperwork as required. Coordinates material availability into activity schedule and completes all paperwork and orders materials for electrical/mechanical maintenance departments. Develops cost estimate for specific activities or budgets as required. Compares actual costs and work schedules against estimates.

Education

A high school diploma, GED, or equivalent is required.

Experience

Over 3 years and up to and including 5 years of experience as a journeyman or steam plant mechanic. Familiar with all phases of mechanical and electrical maintenance in a power generating plant.

Additional Requirements and Qualifications

Minimum of 15 college credits (100+) related to the position from an accredited institution is preferred. Ability to accurately schedule maintenance in coordination with tight plant operating schedules. Ability to re-schedule/coordinate all maintenance jobs and related manpower, equipment and material due to changed job priorities/emergency requirements. Ability to make quick decisions and follow them through the insure minimum down time in case of emergency outage. Ability to work from sketches, prints, and drawings. Appropriate respirator medical certification, fit testing and training required.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Principal Financial Reporting & Technical Accounting Analyst (Tempe, AZ, US)

Requisition ID: 20646

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

The Principal Accounting Analyst is a member of SRP's Financial Reporting Technical Accounting team and serves as a key technical accounting resource for the organization. This position is responsible for interpreting and applying complex U.S. GAAP guidance and accounting standards, leading key accounting compliance and governance activities, and ensuring the completeness, accuracy, and timeliness of SRP's financial reporting. The role evaluates significant accounting matters, develops technical accounting positions, provides guidance to management and business partners, and supports internal and external audit, regulatory, and financial reporting requirements.

What You'll Do

Serve as one of SRP's technical accounting subject matter experts within the Financial Reporting Technical Accounting team, providing guidance on the application of U.S. GAAP, emerging accounting standards, and complex accounting matters.
Evaluate and account for complex transactions and arrangements in areas such as derivatives (ASC 815), fair value measurements (ASC 820), asset retirement obligations (ASC 410), leases (ASC 842), variable interest entities (ASC 810), and revenue recognition (ASC 606), including related financial statement disclosures.
Evaluate, document, and communicate accounting conclusions for complex transactions, arrangements, contracts, and business initiatives, including preparation of technical accounting memoranda, policy documents, presentations, analyses, and related financial statement disclosures.
Monitor emerging accounting standards, assess impacts to SRP, and lead implementation efforts as necessary.
Collaborate with stakeholders across the organization to obtain and evaluate information supporting accounting conclusions.
Execute period-end close activities, including journal entries and account reconciliations.
Support internal and external audits, regulatory reviews, and compliance activities by preparing technical documentation and communicating accounting positions.
Support compliance with internal control requirements over financial reporting by evaluating control design and effectiveness, identifying control gaps and risks, and recommending process and control improvements.
Provide technical guidance, training, and mentorship to accounting personnel and business partners.
Lead or participate in special projects, strategic initiatives, and other duties as assigned.

Education

A bachelor's degree relevant to the assignment from an accredited institution is required.

Experience

Minimum 10 years professional experience
Large ERP experience preferred (SAP)
Completion of a Bachelor's Degree from an accredited institution. A degree in a business or relevant analytical field of study, including, Accounting, Finance, Business Administration, Economics, Management Information Systems, or related field is preferred.

Additional Requirements and Qualifications

Strong analytical, problem-solving, and critical-thinking skills with attention to detail.
Strong written, verbal, interpersonal, and presentation skills, with the ability to communicate complex accounting concepts clearly and effectively.
Demonstrated ability to organize and prioritize competing responsibilities, work independently, and deliver accurate results within established deadlines.
Demonstrated ability to collaborate effectively within a team environment and build productive relationships across the organization.
Proficient in Microsoft Office applications, including advanced Excel and PowerPoint.

Certifications or Testing Required

Certified Public Accountant (CPA) certification required.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

College Intern - Facilities Construction Project Management (Tempe, AZ, US)

Requisition ID: 20642

Join us in building a better future for Arizona!

Why Work at SRP

401(k) plan with employer matching
Access to a recreation and fitness facility
Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year

Summary

The College Intern position provides students with an opportunity to gain practical work experience while supporting departmental projects and business objectives. Working under the guidance of experienced professionals, interns apply academic knowledge in a professional environment, develop technical and professional skills, and gain exposure to SRP's operations, culture, and the utility industry.

What You'll Do

Assist Project Managers with the planning, coordination, and execution of facilities construction, renovation, and infrastructure projects throughout all phases of the project lifecycle.
Support maintaining project documentation, including schedules, meeting minutes, action item logs, RFIs, submittals, project correspondence, and closeout records.
Support project tracking and reporting activities by monitoring project schedules, milestones, budgets, and deliverables to help ensure successful project outcomes.
Coordinate and communicate with internal stakeholders, consultants, contractors, architects, engineers, and project teams to facilitate project activities and information flow.
Assist with project controls, procurement activities, contract administration, invoice processing, and preparation of presentations and other project-related communications.

Education

A high school diploma, GED, or equivalent is required.

See details under Additional Requirements and Qualifications.

Experience

Effective written and verbal communication skills.
Ability to collaborate in a team environment and build positive working relationships.
Demonstrated initiative, curiosity, and willingness to learn.
Ability to organize work, manage priorities, and meet deadlines.
Foundational knowledge or coursework relevant to the assigned department is preferred.
Experience with Microsoft Office or other tools relevant to the assignment is preferred.

Additional Requirements and Qualifications

Must maintain eligibility by remaining enrolled, successfully completing at least six (100 level or above) credit hours per semester (or equivalent academic term), and providing enrollment and academic documentation as requested.
Commit to working 15 to 40 hours per week based on business needs and manager discretion.
Follow department-established work schedules and location requirements, including onsite, hybrid, or remote arrangements.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.

College Intern - TechStop IT Help Desk (Tempe, AZ, US)

Requisition ID: 20656

Join us in building a better future for Arizona!

Why Work at SRP

401(k) plan with employer matching
Access to a recreation and fitness facility
Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year

Summary

SRP is seeking a motivated College Intern to support our teams while gaining hands‑on experience in a collaborative, mission‑driven environment. The role is designed to foster learning, teamwork, and innovation while providing exposure to SRP’s operations and culture. This is an excellent opportunity for students who are eager to learn, grow, and make an impact while exploring a future career with SRP.

The student intern will be part of the End User Support (EUS) team, whose mission is to improve stakeholder experiences by providing delivery channels for self-service and flexibility to support working anywhere, anytime, on any device.

This position is responsible for providing in-person exceptional customer service support to SRP employees and fellow team members by ensuring efficient and effective work order management.

The student intern will work daily scheduled hours based on the department’s needs, 32 to 40 hours per week.

What You'll Do

Provide on-site support in a walk-up support center for IT issues, requests, and devices (smart phones, tablets, laptops, and software), including general support, repairs, and refreshes.
Troubleshoot issues with applications, operating systems, services, hardware, network connectivity and other infrastructure.
Partner with other support teams and tiers by providing knowledge and technical assistance to fulfill requests and resolve issues.
Work within a defined set of processes and procedures, including Incident Management, Knowledge, and Request Tickets.
Create knowledge articles for Support and Business stakeholders.
Assist with other unlisted duties as needed.

Education

A high school diploma, GED, or equivalent is required.

See details under Additional Requirements and Qualifications.

Experience

Effective written and verbal communication skills.
Ability to collaborate in a team environment and build positive working relationships.
Demonstrated initiative, curiosity, and willingness to learn.
Ability to organize work, manage priorities, and meet deadlines.
Foundational knowledge or coursework relevant to the assigned department is preferred.
Experience with Microsoft Office or other tools relevant to the assignment is preferred.

Additional Requirements and Qualifications

Preferred Knowledge and Skills

Experience with the Windows & Macintosh Operating System and Microsoft Office productivity suite as well as Android\IOS mobile devices.
A strong background in client support and demonstrated ability to work with clients of varied technical skill levels.
Oral and written communication skills, including understanding of good documentation practices.
Well organized with the ability to manage and prioritize multiple tasks simultaneously.

Eligibility

Must maintain eligibility by remaining enrolled, successfully completing at least six (100 level or above) credit hours per semester (or equivalent academic term), and providing enrollment and academic documentation as requested.
Commit to working 32 to 40 hours per week based on business needs and manager discretion.
Follow department-established work schedules and location requirements: onsite only.

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.

College Intern - Distribution Scheduling (Mesa, AZ, US)

Requisition ID: 20654

Join us in building a better future for Arizona!

Why Work at SRP

401(k) plan with employer matching
Access to a recreation and fitness facility
Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year

Summary

What You'll Do

Gain practical work experience by applying academic knowledge to support departmental projects, collaborate with cross-functional teams, contribute to business objectives, and develop technical and professional skills while gaining exposure to SRP's operations, culture, and the utility industry.
Assist with conducting research, analyzing data, and preparing reports, presentations, and other project deliverables.
Assist with project coordination, track progress, and support teams in meeting established milestones and deadlines.
Participate in mentorship, networking, training, and professional development opportunities through SRP's Early Talent Program.

Education

A high school diploma, GED, or equivalent is required.

See details under Additional Requirements and Qualifications.

Experience

Effective written and verbal communication skills.
Ability to collaborate in a team environment and build positive working relationships.
Demonstrated initiative, curiosity, and willingness to learn.
Ability to organize work, manage priorities, and meet deadlines.
Foundational knowledge or coursework relevant to the assigned department is preferred.
Experience with Microsoft Office or other tools relevant to the assignment is preferred.

Additional Requirements and Qualifications

Must maintain eligibility by remaining enrolled, successfully completing at least six (100 level or above) credit hours per semester (or equivalent academic term), and providing enrollment and academic documentation as requested.
Commit to working 15 to 40 hours per week based on business needs and manager discretion.
Follow department-established work schedules and location requirements, including onsite, hybrid, or remote arrangements.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.

Temporary Customer Service Representative Level 7-1 (Mesa, AZ, US)

Requisition ID: 20659

Join us in building a better future for Arizona!

Why Work at SRP

Available your first day: Medical benefits (CCP, PPO, or EPO)
Sick time accrual for full time temporary employees is up to 40 hours in a calendar year
401(k) plan with employer matching
Pension Plan (at no cost to the employee, after 1 year of service)
10 Employee Resource Groups for career development, community service, and networking

Summary

Under general supervision, performs duties necessary to allow SRP to serve its customers and clients in a safe, effective and efficient manner. This may include work involved with customer contact; either written, over the phone, in person, electronically, etc. Electronic communication may include various forms such as email, chat, online messaging platforms, and other digital communication tools. The research, analysis, interpretation and/or changes to customer data either electronically on-line or manually to allow the timely and accurate billing and/or collections for services rendered to customers. The application of credit policies in accordance with policies and procedures. This may involve call-out or extended shift assignments to meet customer services emergency needs or situations.

Any one position may not include all duties, nor do the example of duties include all tasks, which may be found in the position of this class.

What You'll Do

Receives, researches and resolves inquires, complaints and requests from customers involving rates, policies, practices, procedures, and products and services. Customer contact may be written, by phone, in person or electronically.
The research analysis, calculation and/or changes to customer account information (either electronically or manually) to allow the timely and accurate billing and/or collections for services rendered to customers.
The research, analysis and/or changes to customer account information (either electronically or manually) to correct any errors on customer accounts, billing data or metering data.
Performs the duties necessary to establish new accounts, market and administer services and programs, and coordinate with municipalities.
The research, analysis and preparation of various entries, reports and statistics.
The application of credit policies in accordance with Customer Services’ policies and procedures. Including the interpretation and application of the Rules and Regulations or other appropriate company policies.
Research and respond to customer inquiries of payments, account balances, usage patterns and other account information. Customer contact may be written, by phone, in person or electronically.
Initiate and/or complete in the system appropriate and timely field orders, field investigations or other orders as requested by customers or prescribed by policies and procedures.
The processing, directing and dispatching of field personnel to affect the completion of filed orders, appointments and requests.
Answer and handle customer outage contacts, including entering trouble orders.
Perform cashiering duties that include accepting power and water payments, daily balancing of cash drawer, reconciliations and preparation of bank deposits.
In the immediate absence of a business office supervisor, conduct normal daily operations and opening and closing of business offices in accordance with established policies and procedures.
Inform customers of water ordering and delivery procedures and terminology.
The input of information to the Miscellaneous Accounts Receivable system to effect the accurate recording and billing of receivables.
The maintenance, filing and storage of paper or electronic customer information, customer ledgers and other customer records.
Coordinates work with internal departments to accomplish tasks.
Assist other representatives and perform other duties as necessary or assigned.
Other duties as assigned.
Employee must work safely and efficiently in the performance of their job duties. Must maintain effective working relationships with other employees, customers and the public. Must have the ability to understand and carry out oral and written instructions, and have the ability to accurately and legibly complete applicable paperwork. May be required to work a reasonable amount of overtime.

Education

A high school diploma, GED, or equivalent is required.

Experience

Experience as a Customer Services Rep. or Customer Services Rep. Trainee or Administrative Clerk or General Clerk or equivalent.

Additional Requirements and Qualifications

This position will be open from Monday, November 2nd, 2026 - Sunday, Novemebr 8th, 2026 at 11:59pm. All applications must be submitted within this timeframe.

**To ensure you are properly trained to perform the functions of this job, time off requests cannot be accommodated during the first three (3) months of employment**

SRP's contact center supports a hybrid work environment. Upon completion of training and transition, you will be scheduled to work two (2) days per week in the office (Mesa location) and the remaining scheduled days will be worked from home.

The training and transition period is approximately 12 - 14 weeks long. The first seven (12) weeks will be in-person classroom training. Training will take place at the Southside Water Service Center (3160 S Alma School Rd Mesa, AZ 85210). SRP will provide all equipment needed to participate in training from home. You are required to supply a reliable internet connection (50 Mbps recommended) and a quiet, distraction free place in your home to work. You must reside in the Phoenix metro area as there will be occasions where you are required to report to one of our local facilities.

Training will be held Monday - Friday, 8:30 am - 5:00 pm. However, our contact center operates 24-hours a day, seven (7) days per week. Upon completion of training and transition, you must be available to work any schedule, including weekends and holidays. Both 8-hour and 10-hour per day shift options are available after training and transition. New hires typically receive a schedule with a start time of 10:00am or later. Schedules are re-evaluated every six (6) months and awarded based on performance.

Customer Service Representative positions are temporary full-time status for 24 months, with the opportunity to become regular full-time.

You will be paid during training and transition. Benefits for temporary full-time employees include:

• Choice of medical plans
• Paid sick time (1 hour sick time for every 30 hours worked)
• 401K with match
• SRP Pension Plan
• Employee Wellness

Testing and Certifications

For specific list of training certifications contact departmental manager.

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas. OPT, or other employment-related visas.

Temporary Customer Service Representative La Linea Level 7-1 (Mesa, AZ, US)

Requisition ID: 20657

Join us in building a better future for Arizona!

Why Work at SRP

Available your first day: Medical benefits (CCP, PPO, or EPO)
Sick time accrual for full time temporary employees is up to 40 hours in a calendar year
401(k) plan with employer matching
Pension Plan (at no cost to the employee, after 1 year of service)
10 Employee Resource Groups for career development, community service, and networking

Summary

Any one position may not include all duties, nor do the example of duties include all tasks, which may be found in the position of this class.

Must speak fluent Spanish.

What You'll Do

• Receives, researches and resolves customer inquiries, complaints, and requests from customers involving rates, policies, practices, procedures, and products and services. Customer contact may be written, by phone, in person or electronically.
• Researches, analyzes, calculates, and updates customer account information to ensure timely and accurate billing and collections for services rendered.
• Corrects errors on customer accounts, billing data or metering data.
• Establishes new accounts, markets and administers services and programs, and coordinates with municipalities.
• Researches, analyzes, and prepares various entries, reports and statistics.
• Applies credit policies in accordance with Customer Services’ policies and procedures, including interpreting and applying the Rules and Regulations or other appropriate company policies.
• Researches and responds to customer inquiries about payments, account balances, usage patterns and other account information.
• Initiates and completes appropriate and timely field orders, field investigations or other orders as requested by customers or prescribed by policies and procedures.
• Processes, directs, and dispatches field personnel to complete orders, appointments and requests.
• Answers and handles customer outage contacts, including entering trouble orders.
• Informs customers about water ordering and delivery procedures and terminology.
• Maintains the filing and storage of paper or electronic customer information, customer ledgers, and other customer records.
• Coordinates work with internal departments to accomplish tasks.
• Assists other representatives and perform other duties as necessary or assigned.
• Performs other duties as assigned.
• Employee must work safely and efficiently in the performance of their job duties. Must maintain effective working relationships with other employees, customers and the public. Must have the ability to understand and carry out oral and written instructions and have the ability to accurately and legibly complete applicable paperwork. May be required to work a reasonable amount of overtime.

Education

A high school diploma, GED, or equivalent is required.

Experience

Experience as a Customer Services Rep, Customer Services Rep Trainee, Administrative Clerk or General Clerk or equivalent experience.

Additional Requirements and Qualifications

This position is for BILINGUAL (English/Spanish) speaking representatives. If you are an ENGLISH speaking applicant, please only apply for the ENGLISH Customer Service Representative position listed.

This position will be open from Monday, November 2nd, 2026 - Sunday, Novemebr 8th, 2026 at 11:59pm. All applications must be submitted within this timeframe.

**To ensure you are properly trained to perform the functions of this job, time off requests cannot be accommodated during the first three (3) months of employment**

SRP's contact center supports a hybrid work environment. Upon completion of training and transition, you will be scheduled to work two (2) days per week in the office (Mesa location) and the remaining scheduled days will be worked from home.

The training and transition period is approximately 12 - 14 weeks long. The first seven (12) weeks will be in-person classroom training. Training will take place at the Southside Water Service Center (3160 S Alma School Rd Mesa, AZ 85210). SRP will provide all equipment needed to participate in training from home. You are required to supply a reliable internet connection (50 Mbps recommended) and a quiet, distraction free place in your home to work. You must reside in the Phoenix metro area as there will be occasions where you are required to report to one of our local facilities.

Training will be held Monday - Friday, 8:30 am - 5:00 pm. However, our contact center operates 24-hours a day, seven (7) days per week. Upon completion of training and transition, you must be available to work any schedule, including weekends and holidays. Both 8-hour and 10-hour per day shift options are available after training and transition. New hires typically receive a schedule with a start time of 10:00am or later. Schedules are re-evaluated every six (6) months and awarded based on performance.

Customer Service Representative positions are temporary full-time status for 24 months, with the opportunity to become regular full-time.

You will be paid during training and transition. Benefits for temporary full-time employees include:

• Choice of medical plans
• Paid sick time (1 hour sick time for every 30 hours worked)
• 401K with match
• SRP Pension Plan
• Employee Wellness

Testing and Certifications

Residential Customer Service Test

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas. OPT, or other employment-related visas.

Relay Technician (East Valley) (Mesa, AZ, US)

Requisition ID: 20418

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

Relay Commissioning & Testing

Performs programming, calibration, testing, troubleshooting, and maintenance of Power System Operation Technology equipment (protective relaying systems, telemetry devices, and other intelligent electronic devices) for Generation, Transmission, and Distribution facilities.

Protection Automation and Control Construction

Performs project management, testing, and QA/QC functions for Power System Operational Technology equipment (protective relaying systems, control systems, telemetry devices, and other intelligent electronic devices) for Generation, Transmission, and Distribution facilities.

What You'll Do

Relay Commissioning & Testing

Programs settings on microprocessor relays and other intelligent electronic devices
Commission and energizes protective relaying systems, telemetry devices, and other intelligent electronic devices through validation of wiring, settings, communication protocols and logic
Uses test equipment to simulate faults to validate protective relay systems
Performs preventative and corrective maintenance of protective relaying systems and other intelligent electronic devices
Develops and submits all commissioning and maintenance testing documentation for asset management and regulatory compliance
Must be available to work overtime and accept callouts
Assists with Protection Automation & Control Construction responsibilities as assigned

Protection Automation & Control Construction

Provides on-site project management (planning, organizing, leading, and controlling) by providing direction and oversight to field personnel and contingent workforces
Outage coordination for generation, transmission, distribution, and industrial customers
Maintains quality assurance and quality control through reviewing and correcting protection and control engineering design prints
Responsible for installation strategy (panel construction, procurement, wire pull schedules, field wiring, etc.)
Performs installation quality assurance and quality control through field wiring checks and supporting with scheme checks
Must be available to work overtime to meet project milestones
Assists with Relay Commissioning & Testing responsibilities as assigned

Education

Completion of an appropriate Apprenticeship program or equivalent.

Experience

This position may be filled at one of the two levels listed below, based on the candidate’s relevant experience and demonstrated proficiency in the required knowledge, skills, and competencies.

Additional Requirements and Qualifications

Knowledge of the principles of electrical and electronic theory
Knowledge of algebra, geometric, trigonometric, and statistical concepts, techniques, and procedures
Knowledge of personal computer operation and transient cyber assets Knowledge of relay and test set applications
Knowledge and understanding of protective relay theory, principles, and applications
Knowledge of commissioning, protective system testing and construction processes
Must be available to work overtime
Performs related work as required and/or assigned
Attends training programs, seminars, conferences, and meetings
Assists engineers and other personnel
Assists in directing other technicians, apprentices, and trades helpers

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

High School Student Intern - Field and Shop (Glendale) (Glendale, AZ, US)

Requisition ID: 20038

Join us in building a better future for Arizona!

Why Work at SRP

Available your first day: Medical benefits (CCP, PPO, or EPO)
Sick time accrual for full time temporary employees is up to 40 hours in a calendar year
401(k) plan with employer matching
Pension Plan (at no cost to the employee, after 1 year of service)
Access to a recreation and fitness facility
10 Employee Resource Groups for career development, community service, and networking

Summary

High school senior student internship for those enrolled in a formal COE/ICE program.

What You'll Do

Assist journeyman classifications in cleaning, tool room duties, repairing power generating equipment
Perform various maintenance laborer duties
The job can include maintenance and repair of a Generating Station, cleaning parts, running tools, cleaning up work areas and minor repairs under the direction of a Mechanic. 50% of the work is spent outdoors.

Additional Requirements and Qualifications

Microsoft Office a plus

Drafting or CAD a plus

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas. OPT, or other employment-related visas.

Grid Work Portfolio Manager (Scottsdale, AZ, US)

Requisition ID: 20626

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

A Program Office professional with experience in assessing, building, and optimizing project portfolios across departments. This role requires a strategic thinker with a comprehensive understanding of project management principles and methodologies. This position offers an opportunity to drive value-based changes to SRPs workload management, specifically managing the Grid Project Portfolio across Operational Technology Services (OTS). Additionally, it includes non-OTS-driven capital projects that require support from OTS, which constitute the largest portion of work.

The position does not have direct reports but will provide guidance and structure to project execution and is responsible for defining and upholding standards for project management within the organization.

What You'll Do

Ensure portfolio goals, deliverables, and milestones are clearly defined, communicated, and tracked throughout the project lifecycle.
Work within a cross-functional environment to manage unplanned work and change orders for existing projects.
Assist the business in the preparation of new project requests, helping to convey the needs in a language most understandable to all stakeholders.
Assist the project team in managing constraints of schedule, budgets and assigned resources to deliver defined scope.
Once established, serve as a central administrator for Operational Technology’s Grid Work project portfolio management process.
Maintains status between OTS-driven substation and distribution projects within our Generation, Transmission, and Distribution facilities, spanning transmission and distribution voltages from 500kV to 12.47kV.
Proactively anticipate threats to achieving project tasks and adjust project schedule, resources and budget using project change control procedures.
Appropriately escalate project issues and roadblocks to Management Conduct ad-hoc analyses with internal and external data to support strategic decisions.
Maintain relevant databases and related records.
Adhere to company’s safety programs, trainings, and policies, as well as promote and manage the Safety & Health performance of project team members and subcontractors.
Responsible for the central oversight of day-to-day construction activities.
Review, approve, and communicate internal and external project status reports.
Present reports to internal and external executive management as required.
Collaborate with the engineering team to understand and plan around the development and distribution of engineering deliverables per project schedule and requirements.
Coordinate and facilitate grid work commissioning teams as needed.
Responsible for field progress-tracking specific to construction related activities as required.
Drive effective staffing with the supervisory team to optimize project schedule and resource coverage.
Performs other duties as assigned.

Education

A bachelor's degree relevant to the assignment from an accredited institution is preferred.

Experience

Minimum 7 years of relevant experience required. In lieu of a degree, 11 years of relevant experience or an equivalent combination of education and experience totaling 11 years may be considered.

Additional Requirements and Qualifications

Degree in construction, construction management or engineering preferred.
Experience establishing and maintaining project governance and escalation processes
Proven record of working collaboratively and building strong relationships with stakeholders at all levels of the organization.
Experience in resource management, budget management, and performance monitoring
Ability to constantly adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Operations fluency and experience in prior programs executed from charter to project close.
Bias for action and the ability to meet deadlines and multi-task in a fast-paced environment.
Excellent computer skills and proficiency in Microsoft Office (Teams, Word, Outlook, PowerPoint and Access).
Advanced experience with Exceland SQL a plus.
Experience with document control, scheduling, asset and project management software is preferred.
General understanding of financial modeling, process mapping, change management, schedule creation, and reporting progress.
Participate in the design and establishment of a Centralized Project Office, aligning project management practices with organizational objectives and timelines.
Exhibits strong communication skills, facilitating open dialogue and welcoming diverse viewpoints.
Support the development, implementation, and maintenance of project management methodologies, templates, and tools to ensure consistency and efficiency across SRPs projects.
Improve interdepartmental coordination and communication, leading to effective project completion.
Collaborating with cross-functional teams, business leaders, and project offices to understand high-level scopes, resolve issues, and ensure project alignment with strategic goals.
Working directly with the supervisor teams on resource allocation, forecasting demand, and ensuring the optimal utilization of human and technical resources across projects.
Collaborates on cross-functional projects to tackle complex scheduling challenges. Identifies, assesses, and mitigates project risks, while negotiating contingency plans to minimize their impact on project delivery.
Tracking project performance against established metrics, generating regular reports, and providing insights to stakeholders to inform decision-making.
Apply principles of successful negotiation in collaboration with stakeholders to support project delivery.
Adapt communications and approaches to successfully negotiate consensus across workplans.
Exhibits autonomy in leading initiatives beyond the department, influencing project outcomes.
Take the initiative to make informed decisions regarding project direction, resource allocation, and timelines.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

College Intern - New Business Design (Mesa, AZ, US)

Requisition ID: 20647

Join us in building a better future for Arizona!

Why Work at SRP

401(k) plan with employer matching
Access to a recreation and fitness facility
Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year

Summary

What You'll Do

Administrative Support

• Schedule meetings, take notes, and manage documentation.

• Assist with data entry, filing, and organizing digital assets.

Project Assistance

• Contribute to ongoing projects by preparing reports or presentations and summaries.

Technical Support

• Assist in testing, troubleshooting, or documenting technical processes and proposed improvements.

Communication

• Coordinate with team members, internal and external stakeholders.

• Draft emails, memos, or summaries as needed.

Learning & Development

• Attend team meetings, training sessions, and shadow professionals.

• Ask questions and seek feedback to grow professionally.

Tool & System Usage

• Learn and use internal tools, software, and systems relevant to the team's work.

• Maintain and update Work Management System/Tools.

Education

A high school diploma, GED, or equivalent is required.

See details under Additional Requirements and Qualifications.

Experience

Effective written and verbal communication skills.
Ability to collaborate in a team environment and build positive working relationships.
Demonstrated initiative, curiosity, and willingness to learn.
Ability to organize work, manage priorities, and meet deadlines.
Foundational knowledge or coursework relevant to the assigned department is preferred.
Experience with Microsoft Office or other tools relevant to the assignment is preferred.

Preferred Experience:

• Ability to organize, prioritize and multitask.

• Experience in AutoCAD, AUD and Utility Scale Distribution Electrical Systems

• Ability to take direction and guidance.

Additional Requirements and Qualifications

Must maintain eligibility by remaining enrolled, successfully completing at least six (100 level or above) credit hours per semester (or equivalent academic term), and providing enrollment and academic documentation as requested.
Commit to working 15 to 40 hours per week based on business needs and manager discretion.
Follow department-established work schedules and location requirements, including onsite, hybrid, or remote arrangements.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.

Procurement Contract Analyst 1, 2, Senior (Tempe, AZ, US)

Requisition ID: 20649

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

Responsible for initiating coordinating, and leveraging corporate strategies for purchases of major equipment/materials/services and for contract development associated with critical materials and services and to lead these efforts across business units; includes autonomous decision making related to the use of market trend analysis, material resource planning, sourcing initiatives, business partner alignment, risk management, project management, contract management, supplier relationship management, contract and commercial terms and conditions documentation review. Develops and executes sourcing strategies and category management activities for multiple complex and/or critical categories, including implementation plan for achieving business objectives and benefit targets. Establishes and leads cross-functional teams to implement category strategies for sourcing materials and services.

What You'll Do

Exercise independent judgment and discretion to develop and execute strategic sourcing strategies and category management activities for assigned portfolios and categories of goods and services. This includes conducting market research, analyzing data, identifying alternate opportunities, developing bid packages, coordinating pre-bid conferences, evaluating and awarding bids, and identifying & coordinating deliverables.
Manage, create, and evaluate RFI’s, RFP’s, Statements of Work, vendor proposals, materials demand forecasts and scope documents to minimize risk and maximize economic value on SRP’s commercial transactions associated with materials and services.
Lead negotiations with suppliers and supplier’s agents. Develop negotiation strategies and plans. Respond to exceptions to SRP’s terms & conditions. Collaborate with Risk Management and Legal Services to develop, recommend, and approve non-standard contractual language.
Perform market analysis using industry and market intelligence, financial reports, market indices, global monetary exchange rates, and published economic documents to forecast and assess pricing, supply and business risk.
Responsible for Supplier Relationship Management by developing and maintaining effective communication with key suppliers to provide equitable value to both entities. This includes monitoring supplier performance, key performance indicators (KPIs), metrics, and implementing corrective action.
Resolve and oversee supplier disputes including negotiating settlements, warranties and claims by implementing corrective action in accordance with established Contract Documents.
Determine replenishment quantities for inventory materials utilizing historical usage, anticipated demand, supplier/manufacturer lead times, carry and ordering costs and other business considerations. Meet with key suppliers to develop and analyze material forecasts. Maintain associated planning/forecasting system parameters based on this information.
Coordinate with all applicable internal stakeholders (including business unit, Warehouse, Logistics, Accounts Payable, Legal Services, Safety Services, Cost and Plant Accounting, Corporate Taxes, Cyber Security Services, Insurance Services, Supplier Diversity, Sustainable Solutions, Finance & Controls, Board and Council, Buy America, and Corporate Audit) to ensure each purchase agreement is issued and managed in compliance with corporate and regulatory requirements. Conducts meetings and presentations to all levels of stakeholders to ensure purchase requirements and purchase agreements are effectively managed.

Education

A bachelor's degree relevant to the assignment from an accredited institution is preferred.

Experience

Level 1 — Associate: In lieu of a degree, 4 years of relevant experience or an equivalent combination of education and experience totaling 4 years may be considered.
Level 2 – Journey: Minimum 2 years of relevant experience required. In lieu of a degree, 6 years of relevant experience or an equivalent combination of education and experience totaling 6 years may be considered.
Level 3 – Senior: Minimum 5 years of relevant experience required. In lieu of a degree, 9 years of relevant experience or an equivalent combination of education and experience totaling 9 years may be considered.

Additional Requirements and Qualifications

Negotiate the best economic advantage for SRP while mitigating risk (including legal, commercial, technical, financial, procure-to pay, safety, chemical, insurance, cyber security, accounting, inventory management, system controls, and physical access), adhering to corporate and regulatory policies, and maintaining the highest ethical and commercial standards for all purchase transactions.
Identify opportunities for cost savings and value creation. This includes a continuous effort to improve work processes and tools, decrease turnaround times, and to enhance customer service.
Represent SRP in a professional manner and build strong relationships with internal and external stakeholders.
Effectively balance multiple, competing priorities and changes in scope or direction.
Ensure all applicable correspondence and documents are reviewed, filed, and maintained in accordance with company policies and procedures.
Protect proprietary and confidential information, whether provided by SRP or the supplier. 
Be accessible 24/7 during emergency situations or service disruptions. 
Proficient use of Microsoft Office Products, WAM, MAXIMO, SAP, Aravo, Ariba, and OpenText.

Certification in the following areas is desirable:

C.P.M: Certified Purchasing Manager
C.P.S.M: Certified Professional in Supply Management
A.P.P. : Accredited Purchasing Practitioner
A.P.I.C.S.: American Purchasing Inventory Control Society
M.C.C.M.: Member Commercial Contract Manager /International Association of Contract Management
C.F.C.M.: Certified Federal Contract Manager
C.C.C.M.: Certified Commercial Contract Manager
C.P.C.M.: Certified Professional Contract Manager

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Design Consultant 1, 2, Senior (Tempe, AZ, US)

Requisition ID: 20640

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

The Design Consultant manages complex distribution designs throughout their lifecycle. This process involves creating safe and efficient designs that that meet both customer and SRP needs.

What You'll Do

Coordinates and consults with SRP construction, engineering, land agent, survey, customer, contractors, developers, owners, and other internal and external stakeholders to develop design layout of electrical facilities that meet SRP safety and standards.
Acts as liaison between SRP and customers, contractors, developers, owners, and other external stakeholders throughout the entire design process.
Manages expectations of internal and external stakeholders- service level agreements, job process, responsibilities, deliverables, cost, schedule, and safety.
Collaborates closely with CAD Tech throughout the design process. This includes providing accurate preliminary design sketch, monitoring progress, setting priorities and deadlines, and reviewing work for accuracy. Meets with and assists CAD Tech as needed to achieve these goals.
Understanding and use of CAD tools.
Manages, reads, interprets, and utilizes plan sets and base maps required for design. Plan sets include but are not limited to electrical, architectural, civil, geographical, and structural documents provided by developers/customers, internal research files, municipal plans, or other sources as needed.
Performs field checks to validate the accuracy of reference maps, design constraints, and scope.
Self-manage and prioritize deliverables to make determination on when to proceed with design work.
Utilizes Work Management System by reviewing, documenting, and updating to ensure job tracking policies are being followed.
Assigns and monitors due dates for internal and external milestones/tasks.
Oversees design steps specific to business area processes.
Prepares material inventory required for project construction.
Determines the design and construction fees to be assessed in compliance with corporate costing policies and procedures and creates an accurate and appropriate design and construction contracts for each job.
Demonstrates understanding of various municipal requirements and incorporates these into the completed design to successfully secure construction permits.
Demonstrates understanding of various municipal permit requirements, SRP construction and engineering standards, engineering tools, land rights, and incorporates these into the completed design.
Assist or train other design resources within the department as needed.
Resolve job-related hazards and encroachment situations.
Understanding of electrical systems such as applicable components and conductor types.
Ability to provide detailed job history and knowledge as requested.

Education

A bachelor's degree relevant to the assignment from an accredited institution is preferred.

Experience

Level I — Associate: In lieu of a degree, 4 years of relevant experience or an equivalent combination of education and experience totaling 4 years may be considered.
Level 2 – Journey: Minimum 2 years of relevant experience required. In lieu of a degree, 6 years of relevant experience or an equivalent combination of education and experience totaling 6 years may be considered.
Level 3 – Senior: Minimum 5 years of relevant experience required. In lieu of a degree, 9 years of relevant experience or an equivalent combination of education and experience totaling 9 years may be considered. Eligibility for advancement (progression) to the next level in the same role is based on overall job performance, mastery of all functional responsibilities, and time in position, as assessed by the supervisor.

Additional Requirements and Qualifications

Placement into Level 2 requires:

Advancement in skills listed above, as determined by leadership in design department.
Demonstrates the ability to efficiently design multiple job types within the design department.

Placement into Level 3 (Senior) requires:

Advancement to “Advanced Understanding” in skills listed above, as determined by leadership in design department.
Demonstrates the ability to efficiently design all job types within the design department.
Performs some or all Project Leader duties as directed.
Operates autonomously, maintaining high-quality production with minimal oversight.

Extensive contact with professionals outside SRP including consulting engineers, municipal representatives, and developer agents. Confidentiality requirements both within and outside SRP. Knowledge of community development activities. Responsibility for directing the prioritization of scheduling and making commitments for delivery of design and construction products. Ability to represent SRP on external committees with other utilities, agencies, municipalities, manufactures and development/customers.

Testing and Certifications

Must possess the appropriate valid Arizona driver’s license.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

College Intern - Engineering Field Applications (Phoenix, AZ, US)

Requisition ID: 20466

Join us in building a better future for Arizona!

Why Work at SRP

401(k) plan with employer matching
Access to a recreation and fitness facility
Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year

Summary

SRP is seeking a motivated College Intern to support our teams while gaining hands‑on experience in a collaborative, mission‑driven environment. This internship offers students the opportunity to apply classroom knowledge to real‑world projects that support SRP’s commitment to delivering reliable, sustainable water and power services. Interns will work closely with experienced professionals, contribute to meaningful work, and develop technical and professional skills relevant to their field of study. The role is designed to foster learning, teamwork, and innovation while providing exposure to SRP’s operations and culture. This is an excellent opportunity for students who are eager to learn, grow, and make an impact while exploring a future career with SRP.

The student intern will work daily scheduled hours based on the department’s needs, with a minimum requirement of 15 hours and up to 40 hours per week maximum.

What You'll Do

Assist with scheduling, data entry, document preparation, filing, or other day-to-day administrative tasks.
Gather information, compile data, prepare reports, and help identify trends or opportunities to support departmental goals.
Support ongoing projects by coordinating tasks, tracking progress, and helping team members meet deadlines.
Attend meetings, take notes, contribute ideas, and work collaboratively with employees across various departments.
Engage in learning opportunities, complete assigned projects, and present findings or recommendations to leadership as appropriate.

Education

A high school diploma, GED, or equivalent is required.

Additional Requirements and Qualifications

The Student Intern Program requires participants to work a minimum of 15 hours per week and up to a maximum of 40 hours per week.
Scheduled hours may vary based on departmental needs and hiring manager’s discretion, provided hours worked remain within the 15–40 hour weekly range.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.

Senior Regulatory Compliance Analyst (Scottsdale, AZ, US)

Requisition ID: 20627

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

As part of SRP's Compliance Center of Excellence (CCoE), the Senior Regulatory Compliance Analyst supports the Operational Technology (OT) teams that operate and secure the critical infrastructure networks underpinning the bulk electric system.

Combining regulatory expertise with technical awareness, the Analyst translates requirements into practical processes, strengthens internal controls, and improves audit readiness. Working closely with OT teams and the broader CCoE network, the Analyst helps maintain clear and defensible compliance positions that support the secure, reliable operation of these networks and SRP's delivery of uninterrupted power to customers.

What You'll Do

Serve as a compliance champion, applying CCoE standards, workflows, templates, and evidence practices.
Translate regulatory requirements into practical, technically grounded guidance for OT teams.
Identify compliance gaps and collaborate with technical partners to recommend solutions.
Define and refine internal controls, documentation expectations, and audit readiness criteria across OT domains.
Support internal and external audits by developing narratives, preparing evidence, and defending compliance positions.
Contribute to the continuous improvement of SRP's internal controls program and compliance frameworks.
Monitor regulatory developments and assess their impact on SRP's compliance strategy and operations.
Build strong relationships with process owners to promote accountability and uphold compliance expectations.
Mentor other analysts and serve as a backup for core CIP compliance functions.
Support the future expansion of compliance oversight to include O&P standards.
Travel to SRP facilities as needed to support compliance activities and stakeholder engagement.

Education

A bachelor's degree relevant to the assignment from an accredited institution is preferred.

Experience

This position may be filled at one of two levels outlined below, based on the candidate’s relevant education, experience, or a combination of both that demonstrates the required knowledge, skills, and competencies.

Level 2 – Journey: Minimum 2 years of relevant experience required. In lieu of a degree, 6 years of relevant experience or an equivalent combination of education and experience totaling 6 years may be considered.
Level 3 – Senior: Minimum 5 years of relevant experience required. In lieu of a degree, 9 years of relevant experience or an equivalent combination of education and experience totaling 9 years may be considered.

Additional Requirements and Qualifications

Demonstrate a team-first mindset by prioritizing the success of the team, maintaining a collaborative and approachable working style, and exhibiting strong interpersonal, verbal, and written communication skills.
Strong understanding of NERC CIP standards; familiarity with O&P standards or willingness to develop that expertise.
Experience working in or supporting OT, infrastructure, cyber security, or electric utility operations, particularly control centers, telecommunication networks, and emergency management systems.
Familiarity with security information and event management (SIEM) systems and configuration management tools.
Working knowledge of foundational OT cyber security practices.
Ability to interpret technical architecture and apply compliance requirements in a practical, defensible way.
Demonstrated ability to design, implement, and sustain internal controls and governance frameworks.
Effective communication and influencing skills, with the ability to guide process owners and collaborate across diverse technical teams.
Strong analytical, organizational, and problem-solving skills with a continuous improvement mindset.
Ability to manage competing priorities in a dynamic environment.
Valid driver's license.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Senior Manager Enterprise Service Management & ServiceNow (Tempe, AZ, US)

Requisition ID: 20651

Join us in building a better future for Arizona!

Why Work at SRP

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

The Senior Manager, Enterprise Service Management & ServiceNow is the enterprise product and technology leader accountable for the vision, multi-year strategy, investment portfolio, roadmap, governance, financial performance, architecture alignment, delivery, adoption, and operational health of the ServiceNow platform. This role establishes the strategic direction and investment thesis for enterprise service management and workflow capabilities across ITSM, CMDB, ITOM, Service Mapping, HRSD, and future digital workflow and AI investments.

Serving as a strategic partner and trusted technical advisor to senior business and IT leaders, this leader converts enterprise priorities into decision-ready strategies, investment scenarios, business cases, and sequenced roadmaps. The Senior Manager shapes investment decisions through financial modeling, data-driven insights, total-cost and risk analysis, prototypes, and measurable value outcomes, while balancing growth, business value, cyber and regulatory risk, platform health, technical debt, workforce capacity, and cost to serve.

The role establishes the operating model, decision rights, architecture guardrails, development and support standards, and cross-functional coordination required to deliver end-to-end services. It leads a high-performing team and partner ecosystem, anticipates market and technology shifts, and drives organizational change, innovation, and continuous improvement across the enterprise.

What You'll Do

Own and execute a three-to-five-year strategy for enterprise service management. Ensure the investment strategy is aligned with enterprise architecture, digital transformation priorities, business strategy, and the organization’s technology roadmap. Define the target state, strategic choices, capability sequencing, sourcing approach, and investment assumptions.
Lead all enterprise portfolio and investment governance for functional and technical aspects of service management, including but not limited to demand intake, business-case standards, value and risk assessment, prioritization, sequencing, funding recommendations, decision rights, architecture review, stage gates, and benefits realization. Provide executives with transparent choices, financial implications, opportunity costs, dependencies, risks, and expected business outcomes.
Serve as a trusted technical, strategic, and investment advisor to senior leaders. Translate business needs into platform strategies, operating-model choices, service designs, investment options, and executable roadmaps. Influence decisions using data, prototypes, return-on-investment analysis, total cost of ownership, risk-adjusted value, and defined outcome measures.
Oversee the design, implementation, integration, and support of scalable ServiceNow solutions across ITSM, CMDB, ITOM, Service Mapping, HRSD, and emerging workflow and AI capabilities.
Own and continuously improve ITIL-based service management processes and enterprise standards, including Incident, Problem, Change, Request, Knowledge, Configuration, Service Mapping, and related technology service management practices.
Provide end-to-end accountability across the software and product lifecycle, including discovery, requirements, architecture and design, development, testing, release, deployment, adoption, operations, maintenance, and retirement.
Lead organizational change and adoption for new platform capabilities and service management practices. Sponsor stakeholder engagement, communications, training, knowledge transfer, and reinforcement plans to sustain new ways of working. Establish clear process ownership, controls, KPIs, training, and adoption mechanisms.
Own the annual and multi-year financial plan for the ServiceNow portfolio, managing operating and capital expenditures, forecasts, variances, and resource investments. Apply strong financial acumen and stewardship to establish targets, track benefits, and demonstrate measurable improvements in performance, productivity, risk reduction, and cost to serve.
Evaluates and anticipates shifts in ServiceNow innovation, AI capabilities, industry trends, market dynamics, and utility-sector priorities. Shapes enterprise service management strategy by determining the business implications of emerging capabilities and directing adoption, partnership, and risk-mitigation decisions that advance organizational readiness and long-term value.
Balance large-scale transformation work with operational support, maintenance, enhancements, technical debt, and platform reliability. Plan workforce and partner capacity, allocate resources, and maintain realistic delivery commitments across the combined portfolio.
Lead, coach, and develop a diverse, inclusive, and high-performing team. Set a clear vision, connect team work to enterprise strategy, establish accountability, and implement technical training, mentoring, succession, and career-development practices.
Build relationships across business functions; Promote transparent communication, knowledge sharing, and shared accountability for outcomes.
Perform other duties and responsibilities as assigned.

Education

A bachelor's degree relevant to the assignment from an accredited institution is preferred.

Experience

Minimum 8 years of relevant experience required. In lieu of a degree, 12 years of relevant experience or an equivalent combination of education and experience totaling 12 years may be considered.
Minimum of 2 years leadership experience preferred.

Additional Requirements and Qualifications

What It Takes to Succeed:

• Enterprise product and platform leadership experience with ServiceNow or a comparable complex workflow platform, including strategy, roadmap, governance, delivery, operations, and benefits realization.
• Demonstrated success developing and executing multi-year application or platform strategies aligned with enterprise architecture, digital transformation, cybersecurity, and business priorities.
• Ability to operate across strategic, operational, and tactical levels and convert enterprise priorities into decision-ready options, funded roadmaps, delivery plans, and measurable results.
• Strong executive influence and communication skills, including the ability to simplify complex technical and operational issues, facilitate difficult decisions, and align stakeholders without relying solely on formal authority.
• Advanced financial and commercial acumen, including experience building multi-year investment plans and business cases; managing operating and capital budgets, forecasts, and variances; evaluating return on investment and total cost of ownership; optimizing licensing and vendor spend; and reallocating resources across competing priorities.
• Experience establishing portfolio governance and product-management practices. Demonstrated success leading organizational change, improving adoption, building high-performing teams, and creating a culture of accountability, collaboration, inclusion, learning, and innovation.
• Sound judgment in ambiguous or high-impact situations, with the ability to anticipate dependencies and risk, maintain composure, and make timely, transparent decisions.

Additional Requirements/Qualifications

• Experience across multiple ServiceNow products or workflows, such as ITSM, ITOM, CMDB, Service Mapping, HRSD, Employee Center, ITAM, Strategic Portfolio Management, IntegrationHub, Now Assist, or AI agents.
• ServiceNow Certified System Administrator, Certified Implementation Specialist, or other relevant ServiceNow certification is preferred.
• ITIL certification is preferred. Relevant architecture, cloud, product management, Agile, or program management credentials are also valued.
• Ability to manage operating and capital budgets, financial forecasts, investment business cases, licensing economics, workforce capacity, vendor performance, multiple delivery methods, and concurrent transformation and operational commitments.
• Ability to cultivate an inclusive work environment and lead employee selection, development, coaching, performance management, and succession planning.
• Demonstrated enterprise perspective and sound judgment, with strong strategic, analytical, and planning capabilities to anticipate downstream impacts, solve complex problems, align stakeholders, negotiate effectively, and deliver clear written, presentation, and executive-level communications.
• Working knowledge of enterprise architecture, cloud services, integrations, data management, cybersecurity, privacy, regulatory compliance, business continuity, and core infrastructure principles.

Hybrid Workplace

Drug/Alcohol Policy Statement

Equal Opportunity Employer Statement

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

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