Analyst IT Systems Senior

Apply now »

Date: Jan 11, 2022

Location: Phoenix, AZ, US

Company: SRP

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Job Brief

Provides information  technology services to SRP.

Job Responsibilities

  • Provide technical support for various applications including, but not limited to, Command Center, EA_MS, MDMS, iNovah Cashiering, Ampy (M-Power software) and PayCenter software
  • Responsible for configuring and installing vendor software on servers
  • Maintaining vendor relationships
  • Troubleshooting production issues for critical applications
  • Writing and executing test plans
  • Creating support documentation
  • Planning future enhancements and releases
  • Knowledge of SQL, PowerShell and Windows Server
  • Familiar with networking and F5 appliance
  • Use SSRS and Tableau to create reports for support purposes and client use
  • Collaborate with internal business groups on enhancements and new reports/processes
  • Communicate upgrades and production issues with internal business groups
  • Coordinate with internal IT groups in Networking, Server, Database, and Desktop to support vendor applications and address business needs
  • Rotating on call schedule

Education

Completion of a Bachelor's Degree from an accredited institution that prepares the employee for the assignment.

Experience

Promotion to Level 2 requires a minimum of two years of experience at Level 1; demonstrated capability to perform advanced and more difficult work as determined by the supervisor. Promotion to Senior Level requires a minimum of three-years of experience at Level 2; is fully competent in all aspects of functional area of assignment and as such would be recognized as a specialist in area of assignment and may have periodic or occasional lead responsibilities.

Additional Information

Responsible for planning, scheduling, and monitoring for projects. Occasional contacts with vendors of software, equipment and services. Occasional travel to industry organizational functions and SRP facilities. Ability to work effectively using the services of various organizational groups within SRP. Depending on assignment, frequent requirement to work with confidential data such as payroll and employee information.

 

Requisition Details

Requisition ID: 13805

 

 

Equal Opportunity Employer Statement

 

Salt River Project (SRP) recognizes diversity and inclusion as key drivers of innovation and growth, and seeks to attract a diverse employee base that reflects our community. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status or any other protected status under applicable federal, state or local law. Ultimately, SRP aspires to fully apply the power of diversity and inclusion to build a more equitable and sustainable future for our customers, employees and community.

 

Drug/Alcohol Policy Statement

 

In order to promote the safety and well-being of our employees, customers and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

 

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.

 

 

Why Work at SRP

 

SRP's success is rooted in our employees' happiness, health and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• 401(k) plan with employer matching
• Retirement pension
• Paid vacation
• Parental leave
• Holiday pay
• Sick leave
• Medical, vision, dental and life insurance
• Wellness programs
• Pre-tax benefits
• Short and long-term disability plans
• Tuition assistance

 


Nearest Major Market: Phoenix

Apply now »