Apprentice Distribution System Operator (DSO) 1st Step

Location:

Phoenix, AZ, US

Date: May 8, 2025

Requisition ID: 18719

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

ATC Notice

SRP Employees must provide supporting documentation by creating a Candidate Profile using the Apprenticeship Candidate Site // Non-Employees must provide supporting documentation by completing an ATC External Candidate Form.

Apprenticeship Candidate Site

ATC External Candidate Form

Important Information

ATC Operator/Dispatcher Qualification Checklist

ATC Operator/Dispatcher Selection Procedure

ATC Standards of Apprenticeship

Summary

The basic functions of the Distribution System Operator (DSO) are to monitor, control and direct all activities taking place on the SRP Distribution System. This includes performing complex duties under stressful conditions and being responsible to take any reasonable action necessary to ensure safe, reliable electric system operations and alleviate operating emergencies.
Any one position may not include all duties nor do the example of duties include all tasks, which may be found in the position of this class.

What You'll Do

Knowledge required but not limited to:
- Knowledge of electrical theory and power distribution systems
- The design, construction, operation, and maintenance of the SRP Distribution System
- Safety procedures required to work on the SRP Distribution System
Skills in the proper use of:
- Keyboarding
- Verbal and written communication of highly technical material
- Software programs used in the Distribution Operation Center (DOC)
Ability to:
- Analyze and diagnose problems in a logical and accurate manner in real time situations
- Perform moderately complex math calculations, including algebra and some trigonometry
- Work independently, including organizing work and making own decisions with limited supervision
Other duties as assigned
Employee must work safely and efficiently in the performance of their job duties. Must maintain effective working relationships with other employees, customers, and the public. Must have the ability to understand and carry out oral and written instructions, and have the ability to accurately and legibly complete applicable paper work. May be required to work a reasonable amount of overtime.

What It Takes To Succeed

Certifications or Testing Required

Criticall test
System Operator Power Dispatcher II (SOPDII) aptitude test which is to be administered on site during the pre-employment process

Educational prerequisites as required by the Distribution System Operator (DSO) Apprenticeship Committee

Experience

Apprentices and Pre-Apprentices will complete the above tasks and duties under the direct supervision of Distribution Operation Center management.

Education

See additional information.

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.