College Intern - Strategic Research and Insights

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Date: Sep 13, 2021

Location: Phoenix, AZ, US

Company: SRP

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Job Brief

Strategic Research and Insights supports improvements to the customer, community, employee and stakeholder experience.  We strengthen SRP’s brand by providing expert, unbiased research through data-driven insights and recommendations via storytelling to inform SRP decision-makers.


You will be a part of a full services market research and customer insights team to help explore and answer questions as it pertains to customers, employees and stakeholders. You will learn many of the principals, methodologies and techniques in designing and executing research in a corporate setting.

Job Responsibilities

  • Assist with preparation and production of research projects and analysis, such as questionnaire design, data cleaning and preparation, programming surveys, in-depth interviews, secondary research, data analysis, coding verbatim comments, etc.
  • Assist with the development, presentation, and delivery of completed research, such as chart creation, writing, proofing, data checking and presentations.


College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.


  • Knowledge in any of the following: market research, psychology, human factors design, general administrative principles, communications, marketing, or business.
  • Proficiency with the Microsoft Office Suite
  • Exceptional writing skills and verbal communication
  • Experience working on multiple projects and prioritizing work


Additional Information

  • This is a paid opportunity for a student working a minimum of 15 hours per week. However, work hours and schedules may fluctuate based on departmental needs.
  • Pay is dependent upon the number of college credit hours completed with a grade of "C" or better.
  • Applicant must be enrolled and attending a minimum of six (6) college credits per semester.


Requisition Details

Requisition ID: 13360



Equal Opportunity Employer Statement


Salt River Project (SRP) recognizes diversity and inclusion as key drivers of innovation and growth, and seeks to attract a diverse employee base that reflects our community. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status or any other protected status under applicable federal, state or local law. Ultimately, SRP aspires to fully apply the power of diversity and inclusion to build a more equitable and sustainable future for our customers, employees and community.


Drug/Alcohol Policy Statement


In order to promote the safety and well-being of our employees, customers and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.


All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.



Why Work at SRP


SRP's success is rooted in our employees' happiness, health and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:


• 401(k) plan with employer matching
• Retirement pension
• Paid vacation
• Parental leave
• Holiday pay
• Sick leave
• Medical, vision, dental and life insurance
• Wellness programs
• Pre-tax benefits
• Short and long-term disability plans
• Tuition assistance


Nearest Major Market: Phoenix

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