Enterprise Content Management (ECM) Deployment Project Student Intern Position

Date: Aug 12, 2019

Location: Phoenix, AZ, US

Company: SRP

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Job Brief

Exciting opportunity in the Information Management field to work on implementing a best in class enterprise content management (ECM) system. Gain valuable IT and business skills, with opportunities to network within SRP. This position collaborates and works with many different roles within IT, including Business Analysts, Business Process Analysts, Project Managers, Information Architects, and Systems Administrators. Job responsibilities are challenging and varied.

Need is for the student intern to be able to work a minimum of 20 - 25 hours per week.  Candidates must be enrolled in a minimum of 6 (100+ level or above) college credits.

Job Responsibilities

Typical duties include:

  • Participate in Business Activity analysis
  • Prepare content for migration into the ECM system
  • Participate in completing document migration mapping
  • Participate in completing project deliverables
  • Test the ECM solution for the business unit
  • Coordinate and track user acceptance testing (UAT). Participate in UAT error mitigation.
  • Participate in solution go-live activities
College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.
Additional Information


  • Skilled in the use of Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and web browsers. SharePoint 2013/2016 (highly desired)
  • Basic understanding of the practice of information management within a corporate setting
  • Excellent communication skills and the ability to interface directly with clients and colleagues
  • Outstanding presentation skills
  • Deals well with ambiguity and is comfortable in a fast paced and evolving work environment
  • Results oriented
  • High degree of learning agility
  • Team player
  • Capable of taking abstract concepts and making them more concrete
  • Highly organized
  • Must be experienced in troubleshooting issues

The successful candidate will possess the following strengths:
•Customer Focus: provide excellent customer service
•Achiever: strives to achieve goals on a daily basis
•Analytical: digs deep, finds patterns and connections, rigorous and fact driven
•Communication: explains and describes in ways that business people can understand
•Responsibility: commits to tasks and follows through, dependable


Requisition Details

Requisition ID: 9779

EOE - SRP encourages a diverse workforce

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.


Why Work at SRP


SRP's success is rooted in our employees' happiness, health and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:


• 401(k) plan with employer matching
• Retirement pension
• Paid vacation
• Parental leave
• Holiday pay
• Sick leave
• Medical, vision, dental and life insurance
• Wellness programs
• Pre-tax benefits
• Short and long-term disability plans
• Tuition assistance


Nearest Major Market: Phoenix

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