Records Management Student Intern

Date: Nov 26, 2018

Location: Phoenix, AZ, US

Company: SRP

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Job Brief

This position requires the student intern to work 25 hours per week between the hours of 7:00 a.m. and 6:00 p.m.   Up to 40 work hours are available weekly if the student’s school schedule permits.  With good work performance, this position can last until college graduation.   Student Interns MUST be enrolled in a minimum of 6 college credits 100 level or higher (exception for Summer Session).

 

This position serves as a team member in an entry-level position and works under direct supervision to support the Records and Information Consulting Department.  Individual projects will be assigned to the student intern to enhance learning outcomes.  The main responsibilities of the position involve support of a large document handling effort.  The project’s high level objectives are:

 

  • Educate SRP departments on good document handling practices
  • Enable SRP departments to move to new locations successfully from the standpoint of document accessibility, security, and scale
  • Provide clear and understandable methodology, training, support and guidance through the process
  • Provide resources to aid in box preparation for disposition, Iron Mountain storage and scanning as needed

Job Responsibilities

Under the supervision of the Records Analyst, the student intern will perform a variety of records management related duties to gain exposure to, and experience in range of records and information management work.  The successful candidate will become proficient in all operational aspects of these functions including but not limited to the following:

  • Become competent in the use of general office productivity software programs including, Microsoft Office Suite, Microsoft SharePoint, Internet Explorer and Microsoft Outlook.
  • Provide customer service to internal departments by organizing and cataloging records and performing other records management-related tasks.  
  • Meet with departments to assist in departmental moves for efficient and secure document handling
  • Assist each department to identify and determine how to handle and process documents that are no longer active.
  • Work with business areas to meet project deadlines
  • Communicate department progress to management

Education

College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.

Additional Information

The successful candidate should possess the following skills and abilities:

  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Knowledge and experience with MS SharePoint is a plus
  • Exceptional verbal and written communication skills
  • Ability to track and update program metrics
  • Comfortable with detail-oriented tasks
  • Being flexible and adaptable to change
  • Ability to work independently with minimal supervision
  • Ability to make good judgments that produce optimal outcomes
  • Excellent customer service skills

 

 

Requisition Details

Requisition ID: 8966

EOE - SRP encourages a diverse workforce

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.

 

 


Nearest Major Market: Phoenix

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