Technician Business Information Senior

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Date: May 27, 2023

Location: Phoenix, AZ, US

Company: SRP

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Job Brief

Provides technical and business support to an SRP department.  This includes support on special cost and efficiency studies within department which requires data collection, compilation, preliminary analysis and presentation.  Also responsible for the collection, preparation and presentation of departmental performance measures, such as  budget preparation, budget tracking and reconciliation.  Acts as a liaison to other SRP service organizations in tracking costs, changes in service and problem resolutions.  Performs a variety of miscellaneous business related tasks as an I.S. security officer, responsible for departmental training scheduling and tracking, management of departmental table of organization, etc.

Job Responsibilities

  • Collects and prepares data in support of special project assignments for management.
  • May monitor and reconcile different activities such as budgets, performance, accounting, costs, etc..
  • Develop and presents various reports  to management.
  • Collects, prepares and presents various departmental performance measures to management.
  • May assist in the preparation of FY departmental budgets.
  • First contact and liaison to I.S. for software/hardware problem resolution.
  • Acts as liaison between department and other service providers, to initiate and track changes in service level and cost in other service groups and departments.
  • Acts as computing systems security officer for the department.
  • May track and monitor all departmental training and development activities.
  • Monitors and tracks TO and prepares and submits to management revised organizational charts.


College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.


At job entry, placement will be determined by a review of college transcripts and related work experience.  A minimum of 6 years of related experience is required for the senior level.  Once placed into the job family, an employee may become eligible for promotion by demonstrating the ability to perform advanced and more difficult work as determined by their management and meeting experience requirements.  

Additional Information

Confidentiality: Employee will be requried to perform calculations which depict future scenarios, such as budget, staffing levels, pay rates, etc. Budget responsibilities: Budget expenditures.  Budget preparation involves critical schedules and deadlines which could require off-hours work. Develop schedule and coordinate changes in services between department and providers such as coordinating NT migration/training between IS and department, or relocation of employees and computing equipment, LAN connections, telephone lines, office equipment, etc.


Requisition Details

Requisition ID: 15555




Equal Opportunity Employer Statement


Salt River Project (SRP) recognizes diversity and inclusion as key drivers of innovation and growth, and seeks to attract a diverse employee base that reflects our community. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status or any other protected status under applicable federal, state or local law. Ultimately, SRP aspires to fully apply the power of diversity and inclusion to build a more equitable and sustainable future for our customers, employees and community.


Drug/Alcohol Policy Statement


In order to promote the safety and well-being of our employees, customers and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.


All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.



Why Work at SRP


SRP's success is rooted in our employees' happiness, health and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:


• 401(k) plan with employer matching
• Retirement pension
• Paid vacation
• Parental leave
• Holiday pay
• Sick leave
• Medical, vision, dental and life insurance
• Wellness programs
• Pre-tax benefits
• Short and long-term disability plans
• Tuition assistance


Nearest Major Market: Phoenix

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