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Dispatcher Power PDO 1, 2, Senior


Scottsdale, AZ, US

Date:  Jul 3, 2024

Requisition ID: 17482


Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.


Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.


SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:


  • Pension Plan (at no cost to the employee)
  • 401(k) plan with employer matching
  • Available your first day: Medical, vision, dental, and life insurance
  • Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
  • Parental leave (up to 4 weeks) and adoption assistance
  • Wellness programs (including access to a recreation and fitness facility)
  • Short and long-term disability plans
  • Tuition assistance for both undergraduate and graduate programs
  • 10 Employee Resource Groups for career development, community service, and networking



The Senior Power Dispatcher-PDO has the full authority and responsibility as a Transmission Operator to operate SRP’s power delivery system safely, reliably and in full compliance with the North American Electric Reliability Corporation (NERC) Reliability Standards and SRP Operating Practices and guidelines. Additional responsibilities include an extensive knowledge of interconnected power system operations, competency with highly technical computer-based tools, and effective interaction with other utilities and SRP Power Delivery construction and maintenance personnel.

What You'll Do

  • Has full responsibility and authority as a Transmission Operator to take the actions necessary to ensure safe and reliable operation in compliance with NERC Reliability Standards.
  • Directs power delivery system operations in accordance with established NERC Reliability Standards and SRP operating procedures.
  • Directs switching of facilities, issues clearances, and issues hold tags to field personnel in compliance with SRP procedures and safety practices.
  • Coordinates real time maintenance outages on transmission, sub transmission, system communication equipment, protective relay systems and system control equipment.
  • Represents SRP with other NERC Functional Entities involving real time operating issues.
  • Directs restoration of the power delivery system after system disturbances.
  • Notifies proper personnel in case of damage of SRP facilities and accidents within SRP.
  • Responsible for proper handling of industrial customer inquiries.
  • Coordinates real-time maintenance outages on power delivery system facilities.
  • Provides on-the-job training for new Power Dispatchers-PDO.
  • Performs outage coordination functions.
  • Develops, reviews, and approves Operating Practices.
  • Supports Power Dispatcher training curriculum as a subject matter expert by developing and presenting training modules.
  • Serves as a Project Manager for special assignments.

What It Takes To Succeed


High school diploma or GED plus completion of an appropriate apprenticeship, or completion of a training program in Power Plant Operations, Real-Time Energy Trading, Transmission Scheduling, Power System Operation, Power System Reliability Coordination, or completion of a bachelor's degree from an accredited institution that prepares the employee for the assignment.


Certifications or Testing Required

This job requires a passing score for the EEI System Operator/Power Dispatcher (SOPD II) aptitude test which is to be self-scheduled at your nearest Talogy testing center during the pre-employment process.


The candidate will be required to pass the NERC Certification test within twelve months of hire date and must be maintained on an ongoing basis. This certification is a requirement for SRP to be compliant with NERC reliability standards.


NOTE: Individuals who fail to become NERC Certified may result in disciplinary action up to and including termination.


Other Significant Requirements

Perform duties on rotating shift or day shift. May rotate between these work schedules.


Knowledge, Skills, and Abilities

  • Knowledge of the power delivery system, including equipment, major facilities, and electrical characteristics.
  • Knowledge of substation control, circuit breaker controls, relay systems, alarm systems and communication systems.
  • Knowledge of many complex specialized computer applications associated with the job function.
  • Ability to multi-task and perform duties methodically despite frequent interruptions by telephones and/or co-workers.
  • Ability to quickly analyze and take corrective action for system disturbances.
  • Ability to cope with change and to assimilate new information in a short period.
  • Knowledge of NERC Reliability Standards and FERC Standards of Conduct.
  • Proficiency in Microsoft Office applications, verbal, and written communications, complex problem-solving, teamwork and collaboration.


Experience as lineman, electrician, relay technician, control C&M technician, TGO Transmission Scheduler, Real Time Power Trader, Power System Operator, Power System Reliability Coordinator, or generation control room operator or a 4-year Bachelor of Science/Business degree.


Job Family

This position is the top level of the progression that starts with Power Dispatcher I to Power Dispatcher II and then Senior Power Dispatcher. There are specific performance and time in grade requirements for each progression.


See additional information.


Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).


Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.


Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.


Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.


Nearest Major Market: Phoenix

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