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Distribution System Operator 1, 2, or 3


Scottsdale, AZ, US

Date:  Jun 27, 2024

Requisition ID: 17470


Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.


Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.


SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:


  • Pension Plan (at no cost to the employee)
  • 401(k) plan with employer matching
  • Available your first day: Medical, vision, dental, and life insurance
  • Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
  • Parental leave (up to 4 weeks) and adoption assistance
  • Wellness programs (including access to a recreation and fitness facility)
  • Short and long-term disability plans
  • Tuition assistance for both undergraduate and graduate programs
  • 10 Employee Resource Groups for career development, community service, and networking



Under limited supervision, performs complex duties involving operation of the SRP Electric System. Has full responsibility and authority to take reasonable action necessary to ensure safe, reliable electric system operations and alleviate operating emergencies.


Please note: our team is on site 5 days a week at our Scottsdale location on Thomas & Scottsdale Road 

What You'll Do

  • Direct switching of facilities, issue clearances and hold tags to field personnel in compliance with SRP procedures and safety practices.
  • Collect, log and record electric system data, prepare operating reports and historical records.
  • Communicate with field operations personnel by radio and telephone.
  • Supervise, monitor and control all necessary equipment for the safe, reliable and appropriate loading of the SRP Electric System.
  • Notify proper personnel for the resolution / repair of the electric system lines and equipment.
  • Respond to emergencies communicated from field operations personnel.
  • Serve as a representative of SRP with interconnected companies and neighboring utilities involving immediate and/or long-range operating issues.
  • Provide and maintain real-time outage information communicated to customers.
  • Work with other divisions and departments within SRP to ensure an efficient, cooperative maintenance and construction program.
  • Provide On-the-Job Training (OJT) and mentoring for new DOC Distribution System Operators
  • Support DOC by contributing to the development, review and updating of the operating policies and procedures used in DOC.
  • Other duties as assigned.

What It Takes To Succeed

Certifications or Testing Required

This job requires a passing score for the EEI System Operator/Power Dispatcher (SOPD II) aptitude test which is to be self-scheduled at your nearest Talogy testing center during the pre-employment process. 


Additional Information

Minimum qualifications for Distribution System Operator I:

High school diploma or GED plus completion of one or more of the following:

  • Completion of an appropriate apprenticeship plus 4 years of experience as an Electrical Journey worker or DOC Operations Specialist
  • Completion of a training program in Power Plant Operations plus 4 years of experience as an Operations Specialist (Control Room Operator)
  • Two years of experience as an Electric System Operator or Dispatcher.



  • Be on-call and available to respond to electric system emergencies.
  • Ability to work rotating shifts for 24/7 coverage.
  • Ability to perform duties precisely despite frequent interruptions by radio, telephone, alarms and co-workers.
  • Act in a professional manner at all times, serving as a representative working in the best interest of SRP and its customers.


  • DSO I: Entry level (see Additional Information)
  • DSO II: Completion of the DSO I Training Program and successful completion of all required progressionary assignments and assessments.
  • DSO Senior: Minimum 1.5 years experience as a DSO II and successful completion of all required progressionary assignments and assessments.


See additional information.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.


Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.


Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.


Nearest Major Market: Phoenix

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