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Business Systems Analyst Senior

Location:

Tempe, AZ, US

Date: Jan 8, 2025

Requisition ID: 18175

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

The Water Data Governance & Analytics team is an Analytics Competency Center within Water Information Technology Services (WITS), designed to provide state-of-the-art data analytics and reporting, including tools and data architecture, to improve the value of information and provide insights for operational efficiencies and customer service across the Water Stewardship organization. The Senior Business Systems Analyst will be embedded within the team to gather detailed business and technical requirements, create business use and test cases, and function as a liaison by creating direct channels of communication between technical and business teams.

What You'll Do

Curate and recommend new analytics solutions
Work with the Data Governance and Analytics team to deliver the best end-user solution
Translate business needs into analytics/reporting requirements to support executive decisions and workflows with required information
Coordinate with knowledge workers to understand their information needs and identifies ways to visualize and present information in a user-friendly manner
Support data visualization specialists and data scientists through their development of dashboards and user interfaces
Work closely with information managers, architects, and business units for knowledge sharing, mentoring, and training
Elicit, analyze, and validate business, functional, and non-functional requirements
Develop analytical strategies to solve business problems
Lead the business in the design of the future state (To-Be) through the analysis of their current state (As-Is) via process modeling
Design and document system functionality
Perform on-going requirements traceability and management, including facilitating discussions related to change requests
Prepare and present complex written and verbal materials such as reports, findings, and systems training
Develop, refine, and validate user stories and acceptance criteria
Document key content deliverables (Requirements & functional design, user stories, test plans, test cases, UAT sessions, acceptance report, training materials)
Lead backlog refinement meetings - review user stories and acceptance criteria with sprint team
Work with the Product Owner to ensure strong quality of product backlog
Participate in sprint ceremonies

What It Takes To Succeed

Be a team player with a positive attitude, enthusiasm, initiative, and self-motivation.

Have knowledge and experience with analyzing business information, scope definition, requirements gathering, data analysis, functional specifications, application design, testing, and implementation in an agile development environment.

Possess strong interpersonal, leadership, negotiation, and written communication skills.

Possess excellent facilitation skills to collaborate with cross-functional teams

Possess strong analytical and critical thinking skills

Be able to work within time constraints and manage multiple tasks against critical deadlines

Be able to drive tasks with minimal direction and supervision

Have strong listening and presentation skills

Be able to self-start, multi-task, prioritize, and manage time effectively

Experience

Required:

5+ years of experience as Business Systems Analyst, extensive hands-on experience with agile practices, requirements documentation, and facilitation and interviewing techniques to extract and validate user requirements
5+ years extensive hands-on experience with requirements (product backlog), design, construction, testing and implementation phases of software development in an Agile/Scrum development environment.
If no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years.

Experience creating user stories and maintaining a backlog in Azure Dev Ops

Preferred:

MS Project, PowerPoint, SharePoint
Experience with data management tools such as Snowflake and Power BI
SRP Water business knowledge a plus

Education

A bachelor’s degree related to the assignment from an accredited institution is preferred.

Additional Information

There may be occasional contacts with vendors of software, equipment, and services. Occasional travel to SRP facilities. Ability to work effectively using the services of various organizational groups within SRP. Depending on assignment, frequent requirement to work with confidential data.

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Nearest Major Market: Phoenix

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