College Intern - IT Application Administrator
Tempe, AZ, US
Requisition ID: 18516
Join us in building a better future for Arizona!
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Why Work at SRP
At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.
SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:
- 401(k) plan with employer matching
- Paid sick time in accordance with the Arizona state minimum wage law and overtime pay for any hours actually worked over 40 in their FLSA defined week
- Access to a recreation and fitness facility
- Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year
- 10 Employee Resource Groups for career development, community service, and networking
Summary
The Advanced Meter Infrastructure Systems Support team is looking for a student intern to be a part of a of customer facing technology team. This team works together with clients, vendors, and other internal SRP groups to maintain highly available, critical metering applications and integrations. The supported applications communicate with meters at SRP customer’s homes and businesses as well as with internal data and billing systems. They support both credit and prepay rates as well as provide remote meter functionality and meter data to client applications for customer orders, billing, customer presentment, reporting and troubleshooting. The student intern will work daily scheduled hours based on the department’s needs, with a minimum requirement of 15 hours and up to 29.5 hours per week maximum.
What We’re Looking For
If you enjoy working on a highly collaborative team that creates innovative solutions, troubleshoots issues, and is always learning new technologies, then you will be excited about this position. As a member on this team, you will learn new metering technologies, work on network mysteries, build and run queries and reports, write and run test plans, analyze data, create and update documentation, work on Windows and Linux servers, and collaborate on cross-departmental project teams to deliver innovative solutions and technologies. You will thrive/succeed in this role if you have strong communication skills and curiosity to learn technologies.
What You'll Do
- Provide technical support for various metering applications.
- Install, configure, and test vendor software on Window and Linux servers
- Assist in troubleshooting issues for metering systems
- Write and execute test plans
- Communicate and collaborate with internal IT and business groups
- Write documentation for metering processes
- Write SQL queries and reports to provide data to business groups
Technologies you will learn in this role
- Understanding of Windows and Linux administration
- Troubleshooting experience with applications, database, servers, and network
- Writing technical documentation
- PowerShell
- Analytic tools including SQL Server Reporting Services, Tableau and PowerBI
- AMI (Advanced Metering Infrastructure) system knowledge
- Oracle and SQL database and query knowledge
- Kafka Messaging
What It Takes To Succeed
Strengths for success
- A willingness to learn and share knowledge
- Positive attitude
- Participate in team meetings and team building exercises
Experience
Education
Hybrid Workplace
SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).
Drug/Alcohol Policy Statement
To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
Equal Opportunity Employer Statement
Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.
Work Authorization
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.
Nearest Major Market: Phoenix