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ERP Systems Analyst


Tempe, AZ, US

Date:  May 11, 2024

Requisition ID: 16977


Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.


Why Work at SRP

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

  • Pension Plan (at no cost to the employee)
  • 401(k) plan with employer matching
  • Available your first day: Medical, vision, dental, and life insurance
  • Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
  • Parental leave (up to 4 weeks) and adoption assistance
  • Wellness programs (including access to a recreation and fitness facility)
  • Short and long-term disability plans
  • Tuition assistance for both undergraduate and graduate programs
  • 10 Employee Resource Groups for career development, community service, and networking



SRP is recruiting for a Systems Analyst for the SAP Employee Central Payroll (ECP) Solution. This position will provide functional expertise in Payroll configuration. You will work collaboratively with internal IT teams, Payroll team, HR teams and the operational business to help support bi-weekly and off-cycle payrolls, ensuring employees pay is correct, policies are followed, and deadlines are met. This techno-functional role is responsible for configuration and incident/problem resolution for the end-to-end delivery of payroll at SRP.

What You'll Do

  • Provide production support for a complex union-based payroll lifecycle environment comprising of SAP SuccessFactors Employee Central, Employee Central Payroll, and hours to gross Time Management system Workforce Software.
  • Design and maintain all SAP payroll components including wage types, benefits integration, deductions, limit on deductions, off-cycle activity, accumulations, date and period modifiers, third-party remittance, posting to accounting, accruals, tax structure, garnishments, BSI, and reporting.
  • Analyze, advise, and support the payroll function to develop and implement improvements to streamline, simplify and optimize SAP solution.
  • Help plan configuration of the SAP Payroll module as part of break-fix and improvements by understanding complex requirements and formulate cost-effective, best-in-class solutions to support business needs.
  • Coordinate with technical developers to review specifications with customers, explain the design and obtain approval of specifications.
  • Detail documentation of business requirements and solutions for payroll.
  • Assist developers by responding to questions and clarifications.
  • Assist customer with development of test cases, test scripts and test plans.
  • Assist customer with integration and user acceptance testing.
  • Evaluate the SAP EC-Payroll solution whenever required for IT or Business.
  • Assist in the development of documentation for the Payroll Solution.
  • Partner with the Business and IT to follow US/State/Local standards, policies, and legislation.
  • Work on ticket resolution, investigation, research, and solution using available internal and external resources.
  • Provide high-quality end-user support to SAP users, working closely with Payroll, Finance, HR, and Time and Attendance teams.
  • This position requires knowledge in payroll tax administration, garnishment administration and ADP Smart Compliance.

What It Takes To Succeed

A successful candidate should have...

  • Team mentality
  • Problem-solving skills
  • Attention to detail
  • Expertise in SuccessFactors Employee Central configuration
  • Knowledge of Role Based Permission
  • Experience with other SuccessFactors modules is a plus (Recruiting, Onboarding, Compensation, Succession)
  • Customer service skills to assist users at all levels of the company


Promotion to Level 2 requires a minimum of two years of experience at Level 1; demonstrated capability to perform advanced and more difficult work as determined by the supervisor. Promotion to Senior Level requires a minimum of three-years of experience at Level 2; is fully competent in all aspects of functional area of assignment and as such would be recognized as a specialist in area of assignment and may have periodic or occasional lead responsibilities.


Completion of a Bachelor's Degree from an accredited institution that prepares the employee for the assignment.


Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).


Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.


Equal Opportunity Employer Statement

Salt River Project (SRP) recognizes diversity and inclusion as key drivers of innovation and growth, and seeks to attract a diverse employee base that reflects our community. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status or any other protected status under applicable federal, state or local law. Ultimately, SRP aspires to fully apply the power of diversity and inclusion to build a more equitable and sustainable future for our customers, employees and community.


Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.


Nearest Major Market: Phoenix

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