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Employee Relations Manager

Location: 

Tempe, AZ, US

Date:  Jun 12, 2025

Requisition ID: 18928

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

  • Pension Plan (at no cost to the employee)
  • 401(k) plan with employer matching
  • Available your first day: Medical, vision, dental, and life insurance
  • Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
  • Parental leave (up to 4 weeks) and adoption assistance
  • Wellness programs (including access to a recreation and fitness facility)
  • Short and long-term disability plans
  • Tuition assistance for both undergraduate and graduate programs
  • 10 Employee Resource Groups for career development, community service, and networking

 

Summary

Facilitates and manages employee relations on behalf of the Company to include programs, policies, procedures and Union Contracts. Maintains effective communication and positive working relationships with employees, and management. Leads Employee Relations team members in responding to inquiries, questions and complaints as well as serving as a resource for other HR functions in the administration of policy to maintain consistent application and compliance with statutory requirements. Provides consultation and direction to the Employee Relations staff, SRP employees and management on issues related to corporate policies, guidelines, procedures, EEO, ADA, FMLA, performance management and exit interviews.

What You'll Do

  • Manages and develops Employee Relations staff to include: setting performance expectations, providing ongoing feedback, creating a positive/engaging work environment, evaluating performance and making compensation decisions. Holds Employee Relations staff accountable to ensure department goals, objectives, projects, etc., are met. 
  • Manages the Employee Relations staff in providing confidential and professional consultation to identify and resolve employee concerns and assists leadership in dealing with employee job performance, escalated and/or complex issues. Reviews and assists with recommendations on appropriate levels of discipline when dealing with performance issues. 
  • Provides guidance to team members during investigations in the resolution of complaints, allegations and grievances in a manner that is consistent with corporate policies/practices, applicable laws/regulations, and the Union Contracts. 
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Engages Legal Services as appropriate for guidance on complex matters and in the preparation of documents/responses to outside charges. 
  • Comprehends, interprets, and applies the appropriate sections of applicable laws, guidelines, regulations, Union contract provisions, and policies.
  • Advises staff, supervisors and employees on the interpretation and application of corporate HR policies, and procedures.
  • Partners with Labor Relations Manager/Team on policy development/interpretation, cases and investigations to ensure consistency and efficiency.   
  • Develops and maintains a thorough understanding of the client organizations, functions, and business plans, in order to provide appropriate consultation, tools and resources. 
  • Completes thorough evaluation of all for-cause termination requests to ensure fair and equitable treatment. Ensure access removal process as appropriate. 
  • Manages and oversees voluntary separations, including the retirement program responsibilities.
  • Analyzes employee relations data to identify and address trends. Shares findings with senior HR leadership and HR Business Partners as appropriate. 
  • Manages department projects/initiates to achieve department objectives.
  • Assists in the preparation of the department budget and resource requirements.

What It Takes To Succeed

  • SHRM-SCP, SHRM-CP, PHR or SPHR is preferred

Experience

A minimum of seven years of related experience is required (if no degree, 11 years of relevant experience or an equivalent combination of education and related experience totaling 11 years). 

Education

A bachelor’s degree related to the assignment from an accredited institution is preferred.

 

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

 

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

 

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

 

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

 


Nearest Major Market: Phoenix

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