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Market Operations Instructor


Tempe, AZ, US

Date:  Apr 19, 2024

Requisition ID: 16955


Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.


Why Work at SRP

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

  • Pension Plan (at no cost to the employee)
  • 401(k) plan with employer matching
  • Available your first day: Medical, vision, dental, and life insurance
  • Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
  • Parental leave (up to 4 weeks) and adoption assistance
  • Wellness programs (including access to a recreation and fitness facility)
  • Short and long-term disability plans
  • Tuition assistance for both undergraduate and graduate programs
  • 10 Employee Resource Groups for career development, community service, and networking



Under direction of the Manager, Market Operations Training, the Market Operations Instructor plans, organizes, develops, coordinates, administers, and evaluates training and development programs for SRP’s power and gas marketers and their support analysis teams to ensure an ongoing ability to conduct reliable and economic operations.

This role is responsible for the execution of Supply, Trading and Fuel’s (STF) training strategies and plans to achieve operating objectives, ensuring that department personnel understand and have the ongoing ability to carry out operations in accordance with NERC, WECC, and other applicable regulatory and contract requirements, including but not limited to CAISO Western Energy Imbalance Market (WEIM), CAISO Business Practice Manuals (BPMs), Western Resource Adequacy Program (WRAP), and SRP Power Purchase Agreements.

What You'll Do

  • Implements and delivers continuous training for traders, support staff, and leadership to ensure an ongoing ability to conduct safe, reliable, and economic operations and meet compliance obligations with NERC standards, WECC regulations, CAISO WEIM tariff and BPMs, WRAP and any future markets in which SRP participates. 
  • Prepares training including, but not limited to, one-on-one and group training courses, training materials (presentations, student guides, instructor guides, handouts), computer-based trainings, and simulation exercises.
  • Collaborates with TGO/AGC operators and dispatchers, analysts, and engineers as well as stakeholders at all levels to ensure training promotes corporate goals and objectives and supports effective business unit operations.
  • Develops and provides training and continuing education using a variety of instructional media including Computer-Based Training (CBT), simulations, field visits, or classroom discussion.
  • Maintains training resource library for self-service learning and develops and administers role-based curriculum for onboarding new employees.
  • Collaborates with other departments as well as external organizations to develop training materials that leverage resources and expertise to create an effective program.
  • Assist manager in monitoring performance metrics to ensure the quality, effectiveness, and relevance of the training programs are met and measured against employee performance.
  • Documents and maintains records of all required compliance evidence documentation.
  • Recommends relevant technology for training processes and presents training in most effect formats such as in the classroom, on-the-job, virtual, and simulation settings.
  • Participates in SRP initiatives that will impact the work processes of STF staff.
  • Participates in industry‐related training and other activities to remain abreast of industry standards.
  • Prepares technical reports and delivers technical presentations to support performance results of projects and processes.
  • Communicates effectively with peers, management, and other SRP departments on training sessions, training delivery, and technology‐based solutions as applicable.
  • Leads various projects and initiatives as assigned.
  • Performs related duties as assigned.

What It Takes To Succeed

  • Preference will be given to applicants with directly related technical electric utility operating or trading experience, such as Power Trading, Gas Trading, Organized Market Operations, Power Dispatcher, Power Plant Control Room Operator, or Power Settlements Analyst.
  • Prefer experience in electric system or market operations training and applying a systematic approach to training.
  • Excellent organizational skills with the ability to work on multiple projects simultaneously.
  • Excellent presentation, written and verbal communication skills.  
  • Ability to perform multiple assignments concurrently and under pressure.



Minimum of 5 years cumulative and progressive post-degree experience. 


Completion of a Bachelor's Degree from an accredited institution that prepares the employee for the assignment.


Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).


Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.


Equal Opportunity Employer Statement

Salt River Project (SRP) recognizes diversity and inclusion as key drivers of innovation and growth, and seeks to attract a diverse employee base that reflects our community. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status or any other protected status under applicable federal, state or local law. Ultimately, SRP aspires to fully apply the power of diversity and inclusion to build a more equitable and sustainable future for our customers, employees and community.


Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.


Nearest Major Market: Phoenix

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