Program Manager, Talent Management & Organizational Development Effectiveness

Summary

The Program Manager, Talent Management & Organizational Development Effectiveness will consult with Human Resources Business Partners and business leaders to identify opportunities to advance corporate strategic goals/objectives and to recommend appropriate talent strategies in areas such as: talent management, employee engagement, culture, and organizational design. This role will be accountable for the end-to-end planning, design, execution, and evaluation of workforce solutions. 

The program manager will lead the development and implementation of talent management & organization design/development programs (i.e., performance management, succession planning, restructuring/workforce transformations, strategic workforce planning, etc.) that support the organization’s strategic direction including managing a cross-functional program/project team,, assessing maturity level of current programs, developing a robust change readiness plan, and navigating the interdependencies among various projects, policies, and organizational structures.

What You'll Do

• Lead, develop and implement best-practice TM/Org. development & design strategies, talent frameworks and programs (e.g., performance management, succession, engagement/culture, workforce design and readiness, etc.) based on evaluation of multiple factors including root causes, performance gaps, internal/external trends.
• Serve as a trusted advisor, thought leader and consultant to business leadership on all areas of TM/OD practices including organizational design/development, change management, and workforce planning. 
• Partner with senior leadership to identify business priorities and design organizational solutions that effectively support restructuring and workforce transformation initiatives.
• Collect, evaluate, analyze and present data resulting from recommended interventions/programs to HR and business leadership. 
• Collaborate with HR Centers of Excellence to align and integrate talent management/OD processes.
• Facilitate change management initiatives/practices including ability to identify and address program risks as well as opportunities for continual improvement.
• Build comprehensive communication plans for managers and employees to foster understanding and provide support throughout organizational design initiatives. 
• Facilitate workforce planning workshops and continuous improvement sessions to prioritize evolving talent capacity and capability opportunities. 
• Use data analytics, metrics, talent systems, and dashboards to highlight program progress, gaps, and measures of success. 
• Stay current on organizational and HR strategy and goals, key business drivers, and new and ongoing corporate initiatives to ensure alignment of TM/OD interventions and programs. 
• Stay current with TM/OD professional organizations, industry and employer groups, governmental agencies and community organizations to enhance internal practice.
• Oversee project managers, change management, consultants/vendors and other project team members to ensure project/program and organizational goals are met. 
• Produce accurate and timely reporting of program status and manage expectations of key stakeholders. 
• Work with other departments to develop plans and budgets for the programs and manage project interdependencies.

What It Takes To Succeed

• Advanced skill set in Microsoft Office products, HR analytics tools/software. 
• Applied experience leading and/or consulting talent management programs (succession, performance management, etc.).
• Strong understanding of organizational design/development principles (including operating models, governance and organization structure design and role design) with proficiency in organizational design and development tools and software. 
• Demonstrated experience leading complex or large-scale workforce transformation initiatives. 
• Leadership qualities with the ability to influence others and manage stakeholder expectations.
• Strong project management, analytical and critical thinking skills. 
• Excellent communication and people skills to work effectively with cross-functional teams.
• Detail-oriented with a focus on continuous improvement.
• Strong consulting and facilitation skills with previous experience presenting to senior leadership.
• Strategic thinker with the ability to align talent planning efforts with business/organizational objectives.
• Organizational Design (or Development) Certification and/or Certification in Change Methodology. 
• Knowledge of HR legal compliance requirements.

Experience

A minimum of eight years of related experience in talent management, organizational design/development, strategic workforce planning and/or human resources is required (if no degree, twelve years of relevant experience or an equivalent combination of education and related experience totaling twelve years).

3+ years of experience leveraging fundamental models and frameworks for talent management, organizational design/development, process improvement, or change management capabilities.

Preferred Qualifications:  

• Bachelor’s degree in Human Resources, Organizational Design/Development, Leadership Development, Business Administration, or a related field.
• Organizational Design/Development Certification and/or Certification in Change Methodology.

Education